Switchboard Operator, Sr. jobs in Burlington, VT

The Public Safety/Fire & Rescue Departments at Saint Michael's College are inviting applications for a Part-Time Dispatch Switchboard Operator to dispatch radio calls and operate the College switchboard. The successful candidate will be responsible for answering all incoming calls and directing calls to the appropriate party quickly, accurately, and professionally. This role receives all emergency calls for SMC campus and the surrounding community and dispatches emergency personnel accordingly. Dispatch, switchboard, and emergency services experience desirable, but we will provide training for a motivated and dependable person with demonstrated aptitude.

This position will work up to 20 hours a week in primarily 8-hour shifts, which could include daytime hours, night and evening hours, as well as weekend and holiday times. The rate of pay is $17.25 per hour.

For the full job description, click here.

Our lived experience impacts how we self-assess our skills, experience, and qualifications. In particular, data and statistics have shown that candidates who are BIPOC, LGBTQ , women, people from working-class backgrounds, people with disabilities, and others with minoritized and marginalized identities may not apply to jobs when they do not believe they meet 100% of the requirements and expected responsibilities listed in the job descriptions. Some responsibilities and skills are teachable and can be learned on the job. If you can imagine yourself in this position, bringing value to our students and community and meeting most of what we are looking for, please apply.

This position allows the employee to make their own pre-tax contributions to a 401(k) account, paid time off, paid holidays, employee and family assistance program, well-being programs, and opportunities, discounted gym membership, paid volunteer time, use of the campus athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities. This position is not eligible for the college’s regular fringe benefits.

Requirements:

Applicants must have the following:

• High school diploma or equivalent
• Prior working experience preferred; dispatch/switchboard/emergency services experience desirable for the supervisor role
• Must be able to multi-task and prioritize emergency calls, alarms, calls for service and college switchboard calls efficiently, and be able to deal tactfully and calmly with a wide variety of callers
• Ability to document calls and activities, provide information and services, and appropriately represent the College
• Must be able to work flexible hours as this is a 24/7 operation

An offer of employment will be contingent upon the successful completion of a background check.

Application Instructions:

Please be prepared to attach the following documents after clicking on Apply Now button:

• Resume
• Cover letter including a statement about contributions you could make toward helping Saint Michael's College become a more culturally responsive and inclusive community and how your skills and experiences would contribute to diversity, equity, and inclusion efforts on campus

The position remains open until filled.