Switchboard Operator, Sr. operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator, Sr. requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator, Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)
The Communication Specialist is responsible for providing courteous, prompt and effective operator services, paging functions, public address paging, monitoring and reporting for emergency systems, as well as release of proper patient information. This position uses radios, telephones and computer equipment.
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Switchboard
Basic UPH Performance Criteria
| Minimum Requirements Identify items that are minimally required to perform the essential functions of this position. | Preferred or Specialized Not required to perform the essential functions of the position. |
Education:
| High School diploma or GED |
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Experience:
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| Previous medical experience or experience as a telephone/switchboard operator |
License(s)/Certification(s):
| Valid driver’s license when driving any vehicle for work-related reasons. |
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Knowledge/Skills/Abilities:
| · Effective organization and time management skills · Familiar with/ability to use general office equipment: o Multi-line Telephone system o Copy Machine o Fax Machine o Printers and Scanners o Windows-based computers · Ability to manage multiple tasks · Strong attention to detail · Ability to communicate well verbally and with a variety of persons. · Problem solving and critical thinking skills · Ability to react quickly to emergent situations and remain calm. | · Knowledge of medical procedures, testing and preparation · Knowledge of medical terminology
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Other:
| Use of usual and customary equipment used to perform essential functions of the position.
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0 Switchboard Operator, Sr. jobs found in Cedar Rapids, IA area