Switchboard Operator, Sr. jobs in Madison, WI

Switchboard Operator, Sr. operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator, Sr. requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator, Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)

Recently Added Switchboard Operator, Sr. jobs

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Switchboard Paging Operator; 0.7 FTE, Day Shift
  • UnityPoint Health
  • Madison, WI OTHER
  • 12890BR
    FTE: 0.7
    Shift: 6:30am or 7am 8 hr shifts weekdays and E/O Saturday
    Compensation: $17.79/hour , based on experience.
    Hours Per Week: 28
    Weekends: Yes
    Benefit Eligible

    The Switchboard Operator is the main information resource for facilitates communication between all Meriter customers, including physicians, patients, staff, and the general public. The operator provides first response for all hospital emergencies and functions as the after-hour call center for Meriter clinics.

    Essential functions/responsibilities include but are not limited to:
    • Displaying extensive knowledge of the entire hospital and basic knowledge of the responsibilities of each department
    • Relate to and assist callers in finding a patient, physician, or department in a timely but pleasant manner
    • Answer the hospital emergency line (5555) in a timely manner (2-3 rings)
    • Monitor and quickly respond to several alarm systems (Fire, Medical Emergency, Door/Panic alarms, gas alarms, weather radio, etc)
    • Strictly follow protocol for all emergency procedures
    • Distinguish urgent calls from less urgent calls and prioritize service response
    • Contact local fire, police, and emergency rescue departments as needed, conveying vital information regarding emergency situations
    • Respond to calls on the security radio system and dispatch security as needed
    • Triage calls for Meriter Home health and Meriter Medical Group clinics and physicians after hours
    • Contact on-call staff when appropriate
    • Relay critical information to on-call staff member

    Why UnityPoint Health?
    • Commitment to our Team – For the second consecutive year, we're proud to be recognized as a  Top 150 Place to Work in Healthcare  by Becker's Healthcare for our commitment to our team members.
    • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
    • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
    • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
    • Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
    • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

    Visit  https://dayinthelife.unitypoint.org/  to hear more from our team members about why UnityPoint Health is a great place to work.


    Required Qualifications:
    • High school diploma or equivalent
    • 1-2 years’ experience as a Secretary/Receptionist in a busy public office
    • 1 year computer experience
    • Valid driver’s license when driving any vehicle for work-related reasons.
    • Proficient computer and keyboarding skills
    • Excellent communication skills
    • Excellent grammar, spelling, and word pronunciation/enunciation
    • Excellent customer service skills
    • Excellent listening, analytical, and organizational skills
    • Ability to handle multiple tasks simultaneously
    • Must be detail oriented
    • The ability to work well in a fast-paced, ever-changing environment with multiple priorities
    • Ability to remain calm and focused in stressful emergency situations

    EEO/M/F/D/V
  • 17 Days Ago
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Switchboard Paging Operator; 0.4 FTE, Day/PM Shift
  • UnityPoint Health
  • Madison, WI FULL_TIME
  • The Switchboard Operator is the main information resource for facilitates communication between all Meriter customers, including physicians, patients, staff, and the general public. The operator provi...
  • 27 Days Ago
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Operator
  • ePac Flexible Packaging
  • Middleton, WI FULL_TIME
  • ePac Flexible Packaging is a global flexible packaging company with locations across the United States, Canada, Europe, Australia, and Indonesia. Built on break-through digital technologies, ePac is a...
  • 18 Days Ago
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Operator
  • Actalent
  • Fitchburg, WI OTHER
  • Assist with set up of automation line (run, setup, teardown, and cleaning).Daily checklists and in-process inspections.Inventory management, material staging, complete batch records and ERP transactio...
  • 11 Days Ago
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Operator
  • QPS Employment Group
  • Juneau, WI FULL_TIME
  • Position Title: Operator - 1st or 2nd Shift Wage: $21.55 - $22.55/hour Shift: 1st or 2nd Do you thrive in a fast-paced environment?! Join this company located in Juneau, WI that's responsible for asse...
  • 25 Days Ago
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Operator
  • QPS Employment Group
  • Reedsburg, WI FULL_TIME
  • Position Title: Operator – 3rd Shift Wage: $25.00/hour Shift: 3rd Hours: 9:00pm – 7:00am (Sunday – Wednesday), Overtime on Thursdays We are seeking a dependable and hard-working candidate for our valu...
  • 30 Days Ago
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0 Switchboard Operator, Sr. jobs found in Madison, WI area

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Receptionist JMC
  • Mercyhealth
  • Janesville, WI
  • Overview: Provides support with the daily actives of a medical office by performing the following duties and other dutie...
  • 4/23/2024 12:00:00 AM
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Customer Service Associate
  • The QTI Group
  • Madison, WI
  • **LOCATION:** Madison, WI **Summary:** If you possess excellent written and verbal communication skills and are detail-o...
  • 4/23/2024 12:00:00 AM
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Customer Service Representative (Part Time), Madison, WI
  • Wis-Pak / WP Beverages
  • Windsor, WI
  • This position is responsible to provide excellent customer service to external and internal customers.This position will...
  • 4/22/2024 12:00:00 AM
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Inbound Sales Representative (Full Time)
  • Marisa Peer
  • Madison, WI
  • **Inbound Sales Representative (Full Time)** * Houston, TX - Remote OK * Full-Time * Sales * Inbound Sales Representativ...
  • 4/22/2024 12:00:00 AM
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Inbound Sales Representative (Part Time)
  • Marisa Peer
  • Madison, WI
  • **Inbound Sales Representative (Part Time)** * Houston, TX - Remote OK * Part-Time * Sales * Inbound Sales Representativ...
  • 4/22/2024 12:00:00 AM
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Hotel Manager
  • Devil's Head Resort
  • Merrimac, WI
  • Job Description Job Description Devil's Head Resort is seeking an experienced Hotel Manager responsible for managing a s...
  • 4/21/2024 12:00:00 AM
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Program Director- High Acuity DD / IDD Services
  • Dungarvin
  • Madison, WI
  • Company Description A LITTLE ABOUT US: At Dungarvin, we're not just a national company; we're a family of caring, passio...
  • 4/21/2024 12:00:00 AM
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S
Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Madison, WI
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 3/5/2024 12:00:00 AM
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About Madison, Wisconsin

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator, Sr. jobs
$37,616 to $49,400
Madison, Wisconsin area prices
were up 1.3% from a year ago
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What does a Switchboard Operator, Sr. do?

Switchboard Operator, Sr. in Lowell, MA
During crimes in progress or medical emergencies, a subscriber needed only to pick up the handset and the operator would summon the police or doctors.
December 27, 2019
Switchboard Operator, Sr. in Buffalo, NY
The switchboard operator listened to and gathered messages for Operation Overlord at Fort Southwick in Portsmouth during WWII.
December 12, 2019
Switchboard Operator, Sr. in Saint Paul, MN
The Switchboard Operator contributes to the organisational goals by delivering excellent customer service to Telesure customers and staff.
January 22, 2020