Switchboard Operator, Sr. operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator, Sr. requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator, Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)
Compensation :
$15.75 per hour Compensation Type :
Non-Exempt Employment Type :
Regular Grade :
NE04 Position Summary
This position is responsible for operating the college switchboard and assisting with directing visitors to various campus departments and locations.
MAJOR DUTIES
Manages all incoming telephone calls for the college; provides information and assistance; transfers to proper extensions;
provides quality customer service.
KNOWLEDGE REQUIRED BY THE POSITION
SUPERVISORY CONTROLS
The Digital Marketing Manager assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include department and college policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY / SCOPE OF WORK
CONTACTS
PHYSICAL DEMANDS / WORK ENVIRONMENT
None.
MINIMUM QUALIFICATIONS
VALUES STATEMENT
San Juan College is committed to serving the needs of our students through a process of continuous quality improvement. We uphold and affirm the following iCARE values :
The following REQUIRED documents must be submitted with application in order to be considered . Upload all required documents under the Application Questions 2 section for "Additional Documents Required".
EEO STATEMENT : San Juan College is dedicated to providing equal employment and educational opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin.
disability, age, genetic, veteran's status, or on the basis of any other category protected under federal, state and local laws.
Last updated : 2024-04-08
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