Switchboard Operator, Sr. operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator, Sr. requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator, Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)
The Switchboard Operator is responsible for doing day to day call taking, routing, triaging, emergency communication management, and tracking of alarms. They also manage codes and critical events.
Position Qualifications
Education:
High school diploma or equivalent required.
Experience:
Switchboard experience or experience in a related area preferred.
General Responsibilities
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0 Switchboard Operator, Sr. jobs found in South Bend, IN area