Systems Capacity Analyst jobs in Salem, OR

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

Systems Analyst

Location: West Salem Clinic | 1233 Edgewater Street NW, Salem OR 97304 (Not a Remote Position)

Job Status: Full-time, Monday-Friday

YOUR ROLE:

As one of our highly qualified Data Analyst you will collect information from end users and management to document processes as well as create reports based on the information obtained.  You will develop, analyzes and updates agency reporting services and Power BI reports that include but is not limited to clinical quality, provider productivity, analysis of patient wait time, and HRSA and CCO measures.

SPECIFIC DUTIES:

• Gathers requirements, performs analysis, design, and development of existing and/or new EHR templates, stored procedures, documents, applications, processes, and workflows.
• Performs quality assurance to ensure accuracy and integrity of reports, documents, templates, triggers, and stored procedures.
• Analyzes opportunities using reports and process improvement methodologies in all areas of the organization’s operations, including patient scheduling, workflow, and management.
• Provides support to staff, including complex analysis and troubleshooting various IT systems and technical processes, and properly document work performed in HelpDesk system.

QUALIFICATIONS:

• Bachelor’s Degree in Information Systems, Computer Science, Management Science, or related field preferred.
• Experience working with healthcare data sources, quality data, databases, spreadsheets, data presentation.
• Experience working with diverse populations.
• Excellent in internal and external customer service.
• Knowledge of healthcare data sources.
• Knowledge of health system quality improvement data measurement and utilization management.
• Knowledge of clinic data presentation, reporting and spreadsheets.
• Valid Oregon Driver's License and proof of automobile insurance (this position requires driving, and a motor vehicle report is conducted prior to hiring).

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Comprehensive Health Plans: Dental and Vision
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 3% employer match
• 10 hours of monthly Paid Time Off based on FTE
• 7½ paid holidays each year 2 paid floating holidays
• Continuing Education Plan
• Employee Healthy Living Program

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.