Systems Consultant/Engineering Director jobs in Maine
Systems Consultant/Engineering Director oversees the design of enablement plans and configuration specifications and installation operations to implement integrated hardware and software systems and products purchased by customers. Develops standard processes and methodologies to prototype and test proposed solutions for feasibility, reliability, and quality. Being an Systems Consultant/Engineering Director directs the development of program and system specifications to meet customers' technical requirements and guide the enablement, configuration, or coding of products and solutions. Ensures the delivery of technical information, documentation, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work meet sales cycle and project timeline requirements. Additionally, Systems Consultant/Engineering Director requires a bachelor's degree. Typically reports to senior management. The Systems Consultant/Engineering Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Systems Consultant/Engineering Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Systems Consultant/Engineering Director jobs
Director Technical Support
- Generac Power Systems
-
South Portland, ME
FULL_TIME
-
Company Generac Power Systems
Name Director Technical Support - Clean Energy
Req # 64052
Employment Type Full Time
Shift 1st
Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an S&P 500 industry leader. Our careers offer boundless opportunity for energetic, mission-driven applicants who seek challenge and impact in a fast-paced culture of teaching, learning, and professional growth, developing solar storage products and software for the clean energy revolution.
Join Generac Clean Energy as we drive to build energy solutions for a more resilient, sustainable world.
The Director, Technical Support will lead a team of managers, supervisors, and individual contributors who are responsible for ensuring Dealer satisfaction on all levels of business by providing highly technical phone troubleshooting, system diagnostics, warranty replacement parts, knowledge management content creation, for all Generac Clean Energy products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support, and service operations while working with senior leadership to execute the overall vision of Clean Energy product support.
Essential Duties and Responsibilities:
Selects, coaches and develops staff and management team. Sets clear expectations to inspire and motivate the team. Manages performance- recognizing achievement, providing feedback and administering progressive discipline when necessary.
Tracks and creates reports on specific key performance indicators, feedback is provided to individual contributors, supervisors, managers, and executive staff
Manages all aspects of the technical support & proactive monitoring organization.
Develops and creates monthly, quarterly, annual, and long-term strategic goals for the department.
Works closely with other business groups within Generac to ensure cross functional cooperation.
Oversees highly escalated cases and delegates work to appropriate resources within the technical support team.
Meet regularly with supervisors and managers to develop Generac Clean Energy Dealer and Consumer facing knowledge base
Provide technical support and additional company presence at national and regional industry trade shows
Provide written weekly reports to manager covering accounts visited, service provided, product issues/ concerns, possible sales opportunities, and competitor information
Minimal Qualifications:
Bachelors Degree in Electrical Engineering, or Mechanical Engineering and relevant experience
7 years of experience running B2B &/or B2C technical support teams
Preferred Qualifications:
2 years of experience working with Solar Storage or other energy storage products
Experience and sound knowledge of Generac Clean Energy products
Experienced in power electronics
Previous experience using Salesforce, CRMs, and SAP
In depth understanding of residential electrical systems, NEC, and other industry codes and standards
Experience operating complex phone systems
Experience with ChatGPT, generative AI, and Chatbots
Experience with knowledge management systems
Knowledge, Skills, and Abilities:
Working knowledge of electrical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
Excellent troubleshooting skills, the ability to make independent decisions, and work without direct supervision
Spark Ignited knowledge
Level of Independence: This position acts under the direction of the Director of Technical Support, or Sr. Director of Fleet.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 35% travel and valid Driver’s License required.
Benefits: We are an inclusive company that celebrates differences and keeps equity and respect at the forefront. Competitive Benefits: Health, Dental, Vision, & 401k 401 (k) retirement savings plans with company match Medical support programs: Maternity, Diabetes, Treatment Decision Support and more Work-life benefits: PTO and Holidays
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.” - 9 Days Ago
Director of Business Development
- American Rheinmetall Systems, LLC
-
Biddeford, ME
FULL_TIME
- At American Rheinmetall Systems, we believe in satisfied customers and healthy, engaged employees. We listen to our customers and develop transformational technology that delivers critical capabilitie...
- 14 Days Ago
Director Technical Support - Clean Energy
- Generac Power Systems
-
South Portland, ME
FULL_TIME
- Company Generac Power Systems Name Director Technical Support - Clean Energy Req # 64052 Employment Type Full Time Shift 1st Generac Clean Energy combines the speed and excitement of a technology star...
- 10 Days Ago
Integration Test Engineer II- (Embedded Systems)
- Generac Power Systems
-
South Portland, ME
FULL_TIME
- Company Generac Power Systems Name Integration Test Engineer II- (Embedded Systems) Req # 63793 Employment Type Full Time Shift 1st Summary:Generac Clean Energy is looking for a motivated Engineer wit...
- 1 Month Ago
Systems Adminstrator
- MDC
-
Kittery, ME
FULL_TIME
- Job Overview: Portsmouth Naval Shipyard (PNS) has approximately 150 Microsoft Windows servers requiring daily maintenance and Operating System (OS) and application patching to resolve security vulnera...
- 19 Days Ago
Systems Administrator
- TEEMA
-
Village, ME
CONTRACTOR
- System AdministratorDescriptionThe System Administrator’s role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of th...
- 13 Days Ago
Systems Consultant/Engineering Director jobs at Popular Companies
Director Of System Engineering Major Accounts/Nashville
- Fortinet
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Sr Network Systems Engineer
- TWO95 International, Inc
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Hull Systems Engineer
- ManTech International Corporation
-
Washington, DC
- Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Org...
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System Engineer Manager- Client Engineering
- Insight Global
-
Seattle, WA
- Systems Engineering Manager - Client Engineering is the leader of the Systems Engineering End-User Services team, accoun...
- 4/25/2024 12:00:00 AM
Director of Systems Engineering
- SEPHORA
-
- Technology Our technology team works fast and smart. With San Francisco as our home, we take bringing new tech to market...
- 4/24/2024 12:00:00 AM
Project Coordinator
- Jetco, Inc
-
Altoona, IA
- Job Description Job Description Summary: Provide Project Coordination for Jetco on water and wastewater control systems....
- 4/24/2024 12:00:00 AM
Senior Staff Mission Architect Engineer
- General Atomics Aeronautical Systems
-
Poway, CA
- General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, relia...
- 4/23/2024 12:00:00 AM
Electrical Engineer
- ManTech International Corporation
-
Washington, DC
- Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Org...
- 4/22/2024 12:00:00 AM
About Maine
To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West).
Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Consultant/Engineering Director jobs
$218,729 to $277,824
Most Popular Cities in Maine for Systems Consultant/Engineering Director Jobs
What does a Systems Consultant/Engineering Director do?
Systems Consultant/Engineering Director in Boulder, CO
However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well.
January 12, 2020
Systems Consultant/Engineering Director in Little Rock, AR
They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
January 22, 2020
Systems Consultant/Engineering Director in Lexington, KY
Solution Architect/Engineering provide technical leadership for the evolving architectural capabilities of the entire solution in the context of a Solution Train.
December 07, 2019