Systems Engineering Technician jobs in Fayetteville, NC

Systems Engineering Technician assists systems engineers in the development of the systems infrastructure. Completes support tasks related to the design and implementation of hardware and/or software for the systems. Being a Systems Engineering Technician tracks and reports on systems performance. Requires a high school diploma. Additionally, Systems Engineering Technician typically reports to a manager. The Systems Engineering Technician works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Systems Admin/Service Desk Technician
  • Spathe Systems
  • Fayetteville, NC FULL_TIME
  • Overview

    Spathe is currently searching for a Service Desk Technician to join our team in the Fayetteville, NC area.

     

    Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.

    Responsibilities

    Job Title: 

    Service Desk Technician 

     

    Job Description: 

    The Service Desk Technician is the primary point of contact for all customers.  This person will be responsible for initial troubleshooting, identification, and diagnosis of problems.  This person will be required to report issues and keep accurate documentation of process and procedures.  This position requires an individual to keep a professional demeanor and helpful attitude at all times. 

     

    Job Requirements: 

    • Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services 
    • Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconferencing 
    • Troubleshoot, identify and diagnose issues and problems 
    • Advise users on appropriate course of action 
    • Escalate unresolved problems to higher level support technician 
    • Records and tracks issues from outset to conclusion via ticketing systems for metrics. 
    • Responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution 
    • Thin Client technology and Virtual Desktop Infrastructure 
    • Directory Services/Domain Name Service (DNS) 
    • Basic knowledge of networking /software/hardware and protocols 
    • Active Directory 
    • Public Key Infrastructure (PKI)/Certificate Authority Services 
    • Customer Relationship Management (CRM) 

    Qualifications

    Education/Certification Requirements: 

    • HS/GED and 6 years’ experience  
    • Associates Degree and 4 years’ experience  
    • Bachelor’s Degree and 2 years’ experience 
    • ITSM IAT Level II Certification 
    • Ability to develop new concepts and processes. 
    • Analyze root causes and resolves issues. 
    • Can perform all tasks of Tier 1 and 2 technicians or specialists. 
    • Works individually, actively participates on integrated teams, and may also lead a task, project or team. Able to take or ask for guidance and direction from more senior level technicians, specialists, and managers only when dealing with new, uncertain situations. 

     

    Job Type:

    • Full-time

     

    Work Location:

    • One location – Fort Liberty, NC

     

    Travel:

    • Up to 20% travel during the year.

     

    Benefits:

    • Health insurance
    • Dental insurance
    • Retirement plan
    • Paid time off
    • 11 paid holidays per year

    IMPORTANT NOTICE:  This position requires the ability to obtain and maintain a Top Secret with access to Sensitive Compartmented Information (SCI) and/or any other necessary programs.  

    U.S. Security Clearance.  

    U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and illegal drug use. 

     

  • 19 Days Ago

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Systems Admin/Service Desk Technician
  • Spathe Systems
  • Fayetteville, NC FULL_TIME
  • Overview Spathe Systems is a rapidly growing, 8(a) defense contractors headquartered in Tampa, FL with offices in Fayetteville, NC. As a small business with a tight knit family feel, Spathe empowers i...
  • 1 Month Ago

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Communications Systems Electronic Maintenance Technician II
  • BAE Systems
  • Spring Lake, NC FULL_TIME
  • Job Description Are you the one?Join BAE Systems’ Intelligence and Security sector and be part of the team to support our customers and their missions. We are looking for that experienced individual t...
  • 1 Month Ago

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Communications Systems Electronic Technician II with Security Clearance - Now Hiring
  • BAE Systems
  • Spring Lake, NC FULL_TIME
  • Job Description Are you the one? Join BAE Systems' Intelligence and Security sector and be part of the team to support our customers and their missions. We are looking for that experienced individual ...
  • 1 Day Ago

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Systems Engineering, Lead Associate
  • Peraton
  • Fort Bragg, NC FULL_TIME
  • Responsibilities Peraton requires Systems Engineers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. Positions are located at the SOCOM Headquarters at ...
  • 22 Days Ago

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Automotive Technician
  • SCRAM Systems
  • Fayetteville, NC FULL_TIME
  • Job Description POSITION OVERVIEW: LifeSafer is currently seeking a full time Service Technician to install, service and remove Ignition Interlock devices. It is helpful, but not required, to have a b...
  • 8 Days Ago

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0 Systems Engineering Technician jobs found in Fayetteville, NC area

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Mechanic Technician
  • Mountaire
  • Lumber Bridge, NC
  • Industrial Maintenance Technicians repair, program, inspect, troubleshoot, maintain, and adjust equipment and machines t...
  • 3/28/2024 12:00:00 AM

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ELECTRICAL ENGINEERING TECH
  • Boon Edam
  • Lillington, NC
  • Job Description Job Description Why Choose Boon Edam? Are you looking for a challenging career in a technology-driven in...
  • 3/28/2024 12:00:00 AM

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Diesel Fleet Technician III - Earn $33-$39/Hour + Benefits
  • Sysco
  • Linden, NC
  • Sysco is Hiring a Diesel Fleet Technician III in Selma, NC! Earn $33-$39 per Hour* Plus an Annual Boot & Tool Allowance ...
  • 3/28/2024 12:00:00 AM

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Mechanic Technician
  • Mountaire
  • Lumber Bridge, NC
  • Industrial Maintenance Technicians repair, program, inspect, troubleshoot, maintain, and adjust equipment and machines t...
  • 3/28/2024 12:00:00 AM

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Mechanic Gen Maint Master
  • Mountaire
  • Lumber Bridge, NC
  • Industrial Maintenance Technicians repair, program, inspect, troubleshoot, maintain, and adjust equipment and machines t...
  • 3/28/2024 12:00:00 AM

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Maintenance Technician
  • The Judge Group
  • Lumber Bridge, NC
  • Job Description Industrial Maintenance Technicians repair, program, inspect, troubleshoot, maintain, and adjust equipmen...
  • 3/28/2024 12:00:00 AM

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Molins HLP (Hinge Lid Packer) or GDX2 Engineer/Technician
  • Global Tobacco, LLC
  • Fayetteville, NC
  • Job Description Job Description Founded in 2007, Global Tobacco LLC is the only tobacco manufacturer in the State of Tex...
  • 3/27/2024 12:00:00 AM

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Diesel Mechanic
  • Ryder System
  • HOPE MILLS, NC
  • Position Description Immediately hiring a Permanent Full Time Senior Level Diesel Technician to support our Truck Fleet ...
  • 3/26/2024 12:00:00 AM

Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city. Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the 6th-largest city in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River. With an estima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Engineering Technician jobs
$44,863 to $84,960
Fayetteville, North Carolina area prices
were up 1.5% from a year ago

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