Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
** Security Clearance Required
Company Overview
Systems Technology Forum LTD (STF) is an established industry partner with a passion for exceptional performance and an unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed deliverable requirements.
STF offers superior out-of-the-box solutions to end-to-end problems and customer-centric support to the United States Government, Military, Department of Defense (DoD), and other federal agencies.
Job Summary
Processes and tracks of T-ATS and T-AO government-owned discrepant material from disposition determination through repair and or replacement as applicable; Notifies the responsible COR of equipment damaged during transport by Code 4.3 ILS and submits claim when applicable. The contractor shall liaise with Project Leads and CM Analysts keeping them aware of material arrivals, departures, and storage status. The contractor shall keep building 1648 and other specified material warehouse locations in compliance with SPAWARINST 4440.12A. Including: (1) Maintaining material inventory in Bldg. 1648 in CMPRO; (2) Identifying items for long term storage and (3) Conducting periodic inventories of material in the Production Support Area that is in Short Term Storage with Code 4.3.2 personnel. (Annual, spot, close out).
Telework is not supported. Travel is not required.
Responsibilities and Duties
Supports T-ATS and T-AO platforms and will support multiple government customers, vendors and contractors supporting the Test and Integration Facility (TIF). Provides logistics support to platforms prior to integration testing. This includes, receiving Government Furnished Equipment (GFE) and Contractor Furnished Equipment (CFE) into the CMPRO Database and N-ERP, transfer of GFE/CFE to contractor conducting integration and testing via DD149. Manages storage control of the GFE/CFE to SPAWAR 4.3 control. Transport the GFE /CFE to other 4.3 storages facilities and back to Building 1648 as directed. Palletizes and packages GFE equipment per platform and ship/transport GFE per platform via DD-1149 and DD-1348s for material movement and disposal as required in support of facilities. Processes material Discrepancy Reports (MDR) from initiation through closure including the transfer of equipment from one project to another. Day-to-day activities of job: Responsible for keeping the Project Leads and CM Analysts aware of material arrivals, departures, and storage status. Keeps building 1648 and other specified material warehouse locations in compliance with SPAWARINST 4440.12A which includes maintaining accurate material inventory in Bldg. 1648 in CMPRO and N-ERP and identifying items for long term storage and conducting periodic inventories of material in the Production Support Area that is in Short Term Storage with the Government Leads (Annual, spot, close out). Must be familiar with CMPro for coordinating the movement of materials between short term storage and lab spaces, issuing CMPro work orders, issuing Material Request Forms (MRF), Transportation Movement Requests (TMRs), issuing Material Receiving Reports (MRR) and collecting Pre-Installation Testing and Checkout (PITCO) test documents received with Program of Record (POR) equipment and posting to the project library file.
Qualifications and Skills
Required knowledge and years of experience
At least five (5) years of experience in warehouse support. Must be familiar with MS Office experience including Word, PowerPoint, and Excel. Must have knowledge of CMPRO, OneTouch, PDRep, Haystack, and SPAWARINST 4440.12A.
Education Requirements
High School degree required; Military background preferred.
Certifications
Folk Lift Operator, HAZMAT, and OSHA is required.
Clearance Requirement
Secret
Benefits and Perks
At STF, we recognize that talented employees are the foundation of our success. STF provides benefits and compensation packages to help our employees meet the diverse and changing needs throughout their careers and lives.
Benefits packages include the following:
Systems Technology Forum is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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