Systems Support Assistant jobs in Des Moines, IA

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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VoIP Support Specialist
  • Access Systems
  • Des Moines, IA FULL_TIME
  • If you're seeking an innovative, fast-growing technology company for your career, look no further. Access has been awarded a Top #1 Mid-Sized Workplace in Iowa by the Des Moines Register! In this role, you'll be in our state-of-the-art network operations center surrounded by a team of like-minded technicians who like to have fun and work hard. You'll be working in a small team and assigned a set of telecom clients. We offer advancement opportunities, a great team and company culture, training, and a competitive salary.

    Responsibilities:

    • Receive tickets directly from customers and escalated tickets from customer service.
    • Troubleshoot and resolve complex VoIP issues.
    • Complete documentation and time tracking within ticketing system.
    • Work collaboratively with other team members to resolve simple to complex issues.
    • Assist with telecom installation configurations remotely.
    • Ensure overall customer satisfaction and high-quality customer experience through building relationships.

    Qualifications:

    • Minimum of two years of related experience or equivalent education (Associate's or bachelor's degree).
    • Familiarity with support and troubleshooting of VoIP phone environments.
    • Must have a strong dedication to customer service.

    Benefits:

    • Stable hours that promote great work life balance.
    • Full benefits package, including 401(k) medical, dental, and vision insurance.
    • Career advancement & training opportunities.
    • Company events and team events, including an annual technician-only weekend retreat!
    • Paid time off and holiday pay.
  • 18 Days Ago

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Support Analyst
  • Control Systems Software, LLC
  • Urbandale, IA FULL_TIME
  • Control Systems Software LLC is an agribusiness software provider whose mission is to build and support a customer-driven information system that delivers value. We are customer-owned by some of the m...
  • 26 Days Ago

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IT Support Specialist Tier II
  • Saltech Systems
  • Ames, IA FULL_TIME
  • Description: Develops, maintains, and implements systems, applications, and networking configurations in all types of organizations. Responsible for maintaining those systems to run smoothly and effec...
  • 5 Days Ago

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POWERED SUPPORT SYSTEMS MECHANIC
  • Army National Guard Units
  • Boone, IA FULL_TIME
  • IOWA ARMY NATIONAL GUARD - TITLE 32 EXCEPTED SERVICE POSITION This position is restricted to current Military members of the Iowa Army National Guard. LOCATION: AASF 1, BOONE, IOWA
  • 24 Days Ago

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Clinical Services Program Assistant
  • Community Support Advocates
  • Des Moines, IA FULL_TIME
  • Who We Are:Community Support Advocates provides support services to over 1,900 Central Iowans with mental health disabilities. Our employees partner with persons served for growth and resiliency. The ...
  • 15 Days Ago

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Desktop support technician
  • Apex Systems, Inc.
  • Des Moines, IA FULL_TIME
  • Job# : 2017522 Job Description : If interested please email your resume and best phone number to Rich Pinapfel at email protected Desktop Support Installation Technician This is a 8 month opportunity ...
  • 13 Days Ago

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0 Systems Support Assistant jobs found in Des Moines, IA area

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Warehouse Coordinator
  • Planned Parenthood Action Fund Inc
  • Des Moines, IA
  • ** Warehouse Coordinator** **Job Category****:** Facilities and Security **Requisition Number****:** BOOKW001878 Showing...
  • 3/18/2024 12:00:00 AM

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Senior Project Manager - Data Center Hydraulic Modeler REMOTE
  • Careerbuilder
  • Des Moines, IA
  • Senior Project Manager - Data Center Hydraulic Modeler Job ID 155132 Posted 15-Feb-2024 Service line GWS Segment Role ty...
  • 3/18/2024 12:00:00 AM

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EMT Night Shift
  • Trinity Health
  • Des Moines, IA
  • Employment Type: Full timeShift: Description: $5,000 sign-on bonus! GENERAL SUMMARY: Provides direct patient care prior ...
  • 3/17/2024 12:00:00 AM

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Test Automation Architect - Lead, Cypress, JavaScript [REMOTE in IA]
  • Technology Navigators
  • Des Moines, IA
  • Job Description Job Description No sponsorship available. No third-party candidates. Please note, this role is 100% REMO...
  • 3/17/2024 12:00:00 AM

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Systems Engineer Specialist - Cortex
  • Palo Alto Networks
  • Des Moines, IA
  • Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecur...
  • 3/16/2024 12:00:00 AM

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Systems and Development Analyst 3-Oracle Integration Cloud
  • MidAmerican Energy
  • Des Moines, IA
  • Description Primary Job Duties and Responsibilities (Essential Job Function) Working independently under minimal supervi...
  • 3/16/2024 12:00:00 AM

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Defined Benefit Data Management Analyst
  • Principal Financial Group
  • Des Moines, IA
  • What You'll Do Do you have strong Defined Benefit knowledge? Strong attention to detail? Do you like to solve problems? ...
  • 3/15/2024 12:00:00 AM

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Senior Facilities Rep
  • S&S Employment Partners
  • Des Moines, IA
  • Job Description Job Description We are seeking a Senior Facilities Representative to organize and maintain processes to ...
  • 3/14/2024 12:00:00 AM

Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$52,070 to $71,338
Des Moines, Iowa area prices
were up 0.8% from a year ago