Systems Support Assistant jobs in Hopkinsville, KY

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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IT Support Specialist
  • Systems Solutions
  • Paducah, KY FULL_TIME
  • Systems Solutions is an Information Technology Managed Services Provider located in Paducah, KY. We currently have an opening for an IT Support Specialist. This position will be based in our Paducah office and will provide a combination of remote support and onsite client support. The typical schedule is Monday-Friday 8:00-5:00PM & a company vehicle is issued for all required travel to client sites.

    Applicants should have strong customer service skills and experience troubleshooting Microsoft Desktop systems and applications. Experience supporting general networking, Microsoft Server operating systems, and virtualization is a plus.

    Essential duties and skills include:

    • Strong Customer Service Skills
    • Providing Level 1 and Level 2 Remote and Onsite technical support to clients.
    • Works effectively within a team structure.
    • Can effectively implement and provide support for business-class hardware/software.
    • Work within a ticketing system and maintain a ticket queue.
    • Maintain thorough, accurate, and up-to-date client documentation.
    • Maintain up-to-date records of work performed on trouble tickets.
    • Maintain a high level of customer satisfaction.
    • Communicate effectively with users to provide updates on trouble tickets.
    • Maintain appropriate industry skills and certifications.

    Ideal qualifications:

    • 2 years experience in an IT help desk or desktop support environment or equivalent educational experience
    • Experience troubleshooting or supporting Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows)
    • Knowledge of basic networking principles, what they mean, and how they interact (TCPIP, DNS, DHCP, LAN/WAN)
    • Experience installing, troubleshooting, and maintaining peripherals (scanners, fax machines, printers, etc.)
    • Experience troubleshooting standard hardware issues and running diagnostics
    • An understanding of standard IT Security practices (virus remediation, firewalls, phishing, etc.)
    • Basic Apple, Mac OS, and iOS troubleshooting experience a plus
    • Demonstrable ability to quickly learn and support various business applications
    • An Associates or Bachelor's degree in a technology-related field
    • 1-3 years customer service experience.

    Salary: $20-30/ hour, depending on experience

    Benefits include: generous PTO, 401k, health insurance, disability, life insurance, company car, and other benefits. Systems Solutions invests in employees to encourage growth and long-term employment relationships.

    More about us:

    Systems Solutions is the largest provider of commercial network consulting, design, implementation management, and network support in the region, offering a full portfolio of Managed Services products and services to the small and medium-sized business community. Technology services from Systems Solutions are designed, created, and implemented with your unique business needs in mind, so you know you’ll see a return on your IT investment today and in the future.

    Most recently, Systems Solutions has moved into new corporate offices with a state-of-the-art data center in Paducah/McCracken County’s Information Age Park.

    Important, please read:

    • Candidates, if offered a position with System Solutions, would be required to produce proof of full COVID-19 vaccination
    • Physical Requirements: Work is primarily sedentary but requires exertion and lifting of up to 50 pounds of force occasionally, and/or up-to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Occasional crawling, kneeling and squatting. Repetitive use of the computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes data & figures; views computer constantly. Frequent travel (car). Occasional exposure to outdoor environmental conditions as a result of travel.

  • 1 Month Ago

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25U Signal Support Systems Specialist
  • Army National Guard
  • Benton, KY FULL_TIME
  • Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Suppor...
  • 1 Month Ago

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MEDICAL ASSISTANT
  • Crittenden Health Systems
  • Marion, KY FULL_TIME
  • Job Posting Medical Assistant - FPC/Fredonia Family Care Clinic/Speciality Clinic Crittenden Community Hospital has an immediate opening for Full-time Medical Assistant at Family Practice Clinic. JOB ...
  • 25 Days Ago

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Medical Assistant - Family Practice Clinic
  • Crittenden Health Systems
  • Marion, KY FULL_TIME
  • Job Posting Medical Assistant - Family Practice Clinic Crittenden Community Hospital has an immediate opening for PRN Medical Assistant at Family Practice Clinic. JOB SUMMARY: Medical Assistant provid...
  • 6 Days Ago

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MEDICAL ASSISTANT - FREDONIA FAMILY CARE CLINIC
  • Crittenden Health Systems
  • Marion, KY FULL_TIME
  • Crittenden Community Hospital has an immediate opening for Full-time Medical Assistant/Procedure Tech position at Fredonia Family Care Clinic. JOB SUMMARY: Medical Assistant provides patient care to c...
  • 10 Days Ago

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Clinical Healthcare Assistant, Remote Patient Monitoring
  • Telos Health Systems
  • Mayfield, KY FULL_TIME
  • Clinical Healthcare Assistant, EMT, LPN, KMA or CNA for Vital Sign Monitoring | Remote Patient Monitoring Location: Mayfield, KY, 42066 We are seeking a highly motivated and organized individual to jo...
  • 11 Days Ago

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0 Systems Support Assistant jobs found in Hopkinsville, KY area

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IT SAP Specialist
  • Florim Solution Inc
  • Clarksville, TN
  • Job Title: SAP Specialist Employment Status: Full-Time Company: Florim USA Industry: Ceramic and Porcelain Tile Location...
  • 3/28/2024 12:00:00 AM

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Retail Store Associates and Stockers - 1227
  • Big Lots
  • Hopkinsville, KY
  • Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy ex...
  • 3/28/2024 12:00:00 AM

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Surgery Registered Nurse First Assistant- Full Time
  • Jennie Stuart Health
  • Hopkinsville, KY
  • Job Description Lines of Responsibility: Main Surgery Campus (MSC) Team Leader, MSC Manager, Director of Surgical Servic...
  • 3/28/2024 12:00:00 AM

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Nursing Instructor
  • Kentucky Community and Technical College System
  • Hopkinsville, KY
  • Nursing Instructor Job no: 494057 Work type: Full-time Location: Hopkinsville, KY Categories: Faculty Title: Nursing Ins...
  • 3/28/2024 12:00:00 AM

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Advanced Registered Nurse Practitioner
  • STG International
  • Hopkinsville, KY
  • STGi is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to provide services at our Community Bas...
  • 3/27/2024 12:00:00 AM

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Maintenance Technician ($24.93-$30.61)
  • Huhtamki
  • Hopkinsville, KY
  • Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustai...
  • 3/27/2024 12:00:00 AM

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Oracle Solutions Analyst
  • Austin Peay State University
  • Clarksville, TN
  • Posting Details Position Information Posting Number 20121527Staff Working Title Oracle Solutions Analyst Pay Rate Salary...
  • 3/26/2024 12:00:00 AM

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Cashier (Full/Part Time)
  • BJs
  • Hopkinsville, KY
  • Responsibilities Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading...
  • 3/25/2024 12:00:00 AM

Hopkinsville is a home rule-class city in and the county seat of Christian County, Kentucky, United States. The population at the 2010 census was 31,577. Hopkinsville is located south of the center of Christian County at 36°51′17″N 87°29′20″W / 36.85472°N 87.48889°W / 36.85472; -87.48889 (36.854712, -87.488872). Madisonville is 35 miles (56 km) to the north, Russellville is 35 miles (56 km) to the east, Oak Grove is 15 miles to the south, and Clarksville, Tennessee, is 26 miles (42 km) to the south. According to the United States Census Bureau, Hopkinsville has a total area of 30.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$48,527 to $66,483
Hopkinsville, Kentucky area prices
were up 1.2% from a year ago