Systems Support Assistant jobs in Indianapolis, IN

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Systems Support Specialist
  • FIRST INTERNET BANK
  • Fishers, IN OTHER
  • Job Details

    Job Location:    First Internet Bank of Indiana Fishers - Fishers, IN
    Salary Range:    Undisclosed

    Who Are You? 

    As the Systems Support Specialist you will provide tier 1 support to the Bank’s operations, with an emphasis on internal customer support. Your primary responsibility will be providing exceptional customer service to both local and remote employees through installation, troubleshooting, and maintenance of workstations and applications.

    What You Will Do:

    • Perform hardware and software installation
    • Identify, recommend, and perform hardware/software upgrades and/or replacement.
    • Perform regular maintenance for workstations, including system configuration updates, firmware updates, and software patching to maintain a cohesive environment
    • Develop and/or maintain procedures and processes as necessary
    • Perform and report on software and hardware asset inventory
    • Provide IT support to internal customers including, but not limited to, support for equipment, connectivity, and business functions
    • Respond to issues, document corrective actions, and escalate as needed in the Bank's ticket tracking system
    • Assist with training, deployment, and updates of IT systems
    • Identify ongoing customer issues and recommended resolutions
    • Perform other duties as assigned

    What We’re Looking For:

    • A minimum of one year IT help desk experience
    • Previous experience connecting PCs to networks including cabling
    • Previous experience with Windows 10 in a Windows domain managed environment
    • Previous experience troubleshooting PC issues in a business environment
    • Previous experience maintaining OS and Software patches in a Windows domain managed environment
    • Must be able to demonstrate knowledge and understanding of Microsoft desktop operating systems and Office applications
    • Interpersonal skills to interact positively and effectively with team members and all levels of business users and management
    • Communication skills to effectively work with non-technical people on technical issues
    • Initiative and ability to work under limited supervision with attention to detail
    • Problem resolution skills and ability to follow through the resolution cycle
    • Organizational skills to manage multiple tasks and deadlines
    • Drive to learn new technologies and skill sets
    • Experience with deploying and maintaining workstation images desired but not required
    • Experience with configuration and patch management software desired but not required
    • Experience with PowerShell or other scripting automation methods desired but not required

    Working Conditions/Demands:

    • Professional office setting.
    • Primarily sedentary position requiring long periods of time working at a computer.
    • Must be able to move throughout the office and buildings to obtain or relay information.
    • Must be able to perform the essential functions of the position with or without reasonable accommodation.
    • Able to position self to maintain computers or other IT equipment, including under the desks and in the server closet
    • Frequently moves equipment weighing up to 25 pounds
    • Other common parameters entail climbing stairs, walking, reaching, squatting, crawling, or kneeling

    Who Are We?

    We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

    We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see.


    Why Join Us? 

    Our success has been driven, in part, by four core competencies – customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do.  As a result, we’ve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day.  Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness.  Have we mentioned free snacks, soft drinks and beer available on tap?  Want more?  How about a flexible work schedule, unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.

    Our benefits package includes the following and so much more:

    • Medical Dental, Vision Insurance
    • 401(k) Retirement Plan with Generous Match
    • Tuition Reimbursement
    • 3 Weeks Paid Vacation Plus Paid Holidays
    • Paid Volunteer Time
    • Business Apparel Allowance

    Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities

    If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more

  • 19 Days Ago

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Systems Support Analyst
  • Merchants Bank of Indiana
  • Carmel, IN FULL_TIME
  • Description:Our Systems Support Analyst will provide tier 1 and tier 2 support to internal end-users and assist the VP, IT Operations with project work. This role will work closely with the Tier 3 Net...
  • 19 Days Ago

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Systems Support Technician
  • Metropolitan School District of Wayne Township
  • Indianapolis, IN FULL_TIME
  • Responsibilities Demonstrate a working knowledge of computer operating systems. Demonstrate a working knowledge of WAN/LAN. Demonstrate a working knowledge of network and application servers, i.e. DNS...
  • 24 Days Ago

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Systems Support Technician
  • MSD Wayne Township
  • Indianapolis, IN FULL_TIME
  • Responsibilities Demonstrate a working knowledge of computer operating systems. Demonstrate a working knowledge of WAN/LAN. Demonstrate a working knowledge of network and application servers, i.e. DNS...
  • 25 Days Ago

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IT Systems Support Analyst
  • Dilling Group
  • Indianapolis, IN FULL_TIME
  • IT Systems Support Analyst – Tier 2 This position will provide front-line technical support to end users under the direction of the IT Director. You will assist with various technical questions, issue...
  • 7 Days Ago

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Information Systems Application Support
  • Mervis Industries
  • Indianapolis, IN FULL_TIME
  • The employee in this position will be responsible for executing on the departments strategic vision while supporting all aspects of the environment. These essential functions may include, but not be l...
  • 13 Days Ago

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0 Systems Support Assistant jobs found in Indianapolis, IN area

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Receptionist
  • DaMar Staffing Solutions of Indianapolis
  • Indianapolis, IN
  • Job Description Job Description Client Profile- West side of Indianapolis contractor Job Summary- Responsible for front ...
  • 3/29/2024 12:00:00 AM

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Event Coordinator
  • Smartcity
  • Indianapolis, IN
  • ** Event Coordinator** **Job Category****:** Customer Service & Contact Center Operations **Requisition Number****:** EV...
  • 3/29/2024 12:00:00 AM

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Laboratory Support Specialist
  • Asphalt Materials, Inc.
  • Indianapolis, IN
  • provides high quality administrative lab support to effectively manage daily responsibilities for Heritage Research Grou...
  • 3/28/2024 12:00:00 AM

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Process Engineer - PLC's / Robotics
  • Manufacturing
  • Indianapolis, IN
  • Job Description Job Description MOORESVILLE, IN. MANUFACTURING PLANT SEEKS PROCESS ENGINEER WITH STRONG PLC / ROBOTICS S...
  • 3/27/2024 12:00:00 AM

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Application Support Specialist
  • DMC Insurance Inc.
  • Indianapolis, IN
  • Job Description Job Description We are seeking a Skilled Application Support Specialist who will be responsible for admi...
  • 3/27/2024 12:00:00 AM

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Engineer - PLC's / Robotics
  • Manufacturing
  • Indianapolis, IN
  • Job Description Job Description MOORESVILLE, IN. AREA MANUFACTURING PLANT SEEKS PROCESS ENGINEER WITH STRONG PLC / ROBOT...
  • 3/27/2024 12:00:00 AM

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Water/Wastewater Engineer - EIT
  • Stantec
  • Indianapolis, IN
  • At Stantec, we approach every water and natural resource project we undertake-whether at the local, regional, or watersh...
  • 3/27/2024 12:00:00 AM

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System Support Specialist
  • First Internet Bank
  • Fishers, IN
  • Who Are We? We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank...
  • 3/26/2024 12:00:00 AM

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$52,463 to $71,876
Indianapolis, Indiana area prices
were up 1.3% from a year ago