Systems Support Assistant jobs in Kingsport, TN

Description

SUMMARY

The Administrative Assistant, under the direct supervision of the Regional Director or assigned Regional Leadership and the indirect supervision of the State Leadership is responsible for performing a variety of administrative and clerical functions in order to provide administrative support for the regional office staff and visitors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Set-up interviews, check references and interview packets.
• Prepare and process new hire packets, training schedules and orientation materials.
• Set-up new accounts, process administrative updates, maintain employee files in office
• Manage summer TDT funds.
• Log on Spreadsheets & Relias: External trainings, CPR/First Aid training, update auto insurance verification, driver’s license, evaluations & CANS.
• Process written assessments, authorizations, reviews, case management letters and treatment plans on tracking spreadsheet.
• Submit and track all initial and continued stay authorizations/SRA requests from insurance provider/MCO, making necessary calls to insurance providers to discuss authorizations and resolve billing/payment issues. Notify Coordinators and Billing Dept.
• Check client eligibility monthly for current clients & as needed for new clients.
• Prepare and process transportation logs for summer program.
• Process payroll tasks on a bi-weekly basis and reconciliation tasks.
• Creating WPNs within billing program.
• Attend required monthly admin calls, clear calls, and other scheduled calls
• Monitor office for HIPAA/PHI Compliance and secure documents
• Perform other duties as assigned.

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

REQUIRED EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED
• Minimum of 3 years’ experience of office administration, medical records or related field. Proof of education, references and background check will be required prior to employment.

PREFERRED EDUCATION AND EXPERIENCE

• Associate Degree in a related field
• Behavioral Health experience

ADDITIONAL SKILLS

Language Skills

• Demonstrates strong grammar and usage skills. Effectively and efficiently handles correspondence. Demonstrate a highly competency for proofreading with consistency and accuracy.

Reasoning Ability

• Ability to define problems, collect data, establish facts and draw valid conclusions. The ability to deal with a variety of abstract and concrete variables based on theory and the ability to plan and act on interventions. Ability to problem solve.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Effective time management skills
• Organizational skills
• Effective interpersonal communication skills

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Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.