Systems Support Assistant jobs in La Crosse, WI

Position Summary:

The position will perform the day-to-day tasks related to customer order entry and project related customer communications. This position will also assist the AR coordinator with business-to-business collections and will be cross trained on billing.

Duties/Responsibilities:

• Enter new customer orders as they are received
• Initiate contract assessment process in Policy IQ
• Maintain new order database
• Weekly reporting on new orders received to management
• Review project related documentation for completeness
• Submit transmittals of documentation to customers as requested by project managers
• Contact customers with past due balances via email and phone call to inquire about payment status
• Complete project/milestone billings as required – back up to AR coordinator
• Performs additional duties as assigned by supervisor.

Education & Experience:

At least 1 – 3 years of experience in a professional business setting is necessary for the overall success of this position. A thorough understanding and ability to use all Microsoft software applications (specifically Microsoft Excel) is required. Experience with JD Edwards is a plus. Must display strong interpersonal & written communications as well as planning and organization skills.

This is a service-orientated position. The successful candidate must genuinely enjoy working with people and be willing to advance the goals of the organization by demonstrating competence in relevant subject areas.

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org

You may also call Susan Cotton at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Stratford, WI 54484: Relocate before starting work (Required)

Work Location: In person