Systems Support Assistant jobs in Little Rock, AR

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Systems Support Assistant jobs

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Systems Support Associate
  • Aleron
  • Little Rock, AR FULL_TIME

  • Description
    Acara Solutions is looking for a Systems Support Associate in the Little Rock, AR Area.

    If interested send resumes to Christina at

    Essential Job Functions
    • Pre-Implementation Coordination
      1. Monitoring of individual orders through OTIS
      2. Confirm equipment orders are accurate & resolve issues with incorrect customer contact information or non-supported product
      3. Validate site is ready for implementation (device installation complete, network drops, site readiness issues, building access, etc.)
      4. Confirm customer IT contact information
      5. Contact customer IT resource and gather equipment configuration information
      6. Schedule appointment for implementation/training with Customer contact

    • Implementation Coordination and Communication
      1. Confirm that equipment delivery date is accurate
      2. Confirm appointment with IT contact prior to arriving for implementation
      3. Complete implementation and provide operator training
      4. Have customer complete/sign customer acceptance form confirming service was delivered

    • Administrative
      1. Time spent contacting customer, confirming, scheduling, and gathering information
      2. Update, post, and review OTIS notes
      3. Use of tools for role (OTIS, Microsoft Excel, Microsoft Outlook)
      4. Provide status on site completion CAF and OTIS updates

    • Workers must be able to travel if needed and expense their travel costs for reimbursement per the travel policy
    Primary Duties
    SSA's will be trained to perform the following job duties:
    • Work with customer's information technology department to add the copier device to their network for scanning
    • Add print drivers to customer's network
    • Set-up customer's email
    • Create accounting codes
    Create file pathways for scanning to network location
    Job Requirements
    Required Skills / Qualifications:
    • Previous technical experience in networking and printing environment
    • Working knowledge of basic PC hardware and software
    • Network devices (hubs, switches, routers)
    Preferred Skills / Qualifications:
    • Able to demonstrate good organizational skills: Efficiently organizes multiple coordination assignments and prioritizes their work
    • Ability to demonstrate excellent written and verbal communication skills (including email, phone, reporting, etc.)
    • Able to demonstrate ability to interact with diverse customer population (internal and external)
    • Demonstrate ability to take responsibility for and ensure customer satisfaction (Internal and External)
    • Able to demonstrate professional problems solving/ analytical skills
    • Able to demonstrate ability to project schedule needs in order to achieve on time project completion
    • Able to demonstrate ability to handle change under pressure
    • Able to demonstrate creative and strong negotiation skills
    • Able to demonstrate competency in Microsoft Office
    • Able to demonstrate ability to work efficiently without direct supervision
    • Able to demonstrate ability to make major contributions to teams and in a team environment
    • Able to demonstrate excellent presentation skills



    Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

    Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.


    Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.

     

  • 12 Days Ago
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25U Signal Support Systems Specialist
  • Army National Guard
  • Searcy, AR FULL_TIME
  • Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a bea...
  • 26 Days Ago
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25U Signal Support Systems Specialist
  • Army National Guard
  • North Little Rock, AR FULL_TIME
  • Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Suppor...
  • 1 Month Ago
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25U Signal Support Systems Specialist
  • Army National Guard
  • Russellville, AR FULL_TIME
  • Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Suppor...
  • 1 Month Ago
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25U Signal Support Systems Specialist
  • Army National Guard
  • Malvern, AR FULL_TIME
  • Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Suppor...
  • 1 Month Ago
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25U Signal Support Systems Specialist
  • Army National Guard
  • Conway, AR FULL_TIME
  • Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Suppor...
  • 1 Month Ago
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0 Systems Support Assistant jobs found in Little Rock, AR area

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Apprentice Electrician/Helper AR
  • Buddy H Taylor Electrical
  • Jacksonville, AR
  • Job Description Job Description Buddy H Taylor Electrical is a small business based in Jacksonville, AR. We are a full s...
  • 4/25/2024 12:00:00 AM
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Systems Analyst
  • Meriplex Communications Ltd.
  • Little Rock, AR
  • The Systems Analyst acts as the foundation for Meriplexs Technical Assistance Center (TAC) and reports to a TAC Manager....
  • 4/24/2024 12:00:00 AM
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Manager- Operations Support Utility Services
  • Arkansas Electric Cooperative Corporation
  • Little Rock, AR
  • Little Rock, AR $100,500 - $130,700 Manages and coordinates the activities of the Arkansas Electric Cooperatives, Inc. (...
  • 4/23/2024 12:00:00 AM
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Graphics Software Engineer, GPU Driver - Reality Labs
  • Facebook
  • Little Rock, AR
  • Summary: Facebook is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. ...
  • 4/23/2024 12:00:00 AM
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Software Engineer, Camera Driver - Reality Labs
  • Facebook
  • Little Rock, AR
  • Summary: Facebook is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. ...
  • 4/23/2024 12:00:00 AM
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Software Engineer, Machine Learning Specialist- PyTorch Open Source
  • Facebook
  • Little Rock, AR
  • Summary: Facebook is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. ...
  • 4/23/2024 12:00:00 AM
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Graphics Software Engineer, Rendering - Reality Labs
  • Facebook
  • Little Rock, AR
  • Summary: Facebook is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. ...
  • 4/23/2024 12:00:00 AM
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Energy Systems Analyst - BAS
  • Bernhard LLC
  • Little Rock, AR
  • About Us: Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower ...
  • 4/21/2024 12:00:00 AM
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About Little Rock, Arkansas

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$49,707 to $68,104
Little Rock, Arkansas area prices
were up 1.2% from a year ago
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