Systems Support Assistant jobs in Lubbock, TX

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Deskside Support EUC L1
  • Iron Systems
  • Midland, TX FULL_TIME
  • Date Posted:
    3/12/2024

    Job Function:
    Desktop Engineer

    Location:
    Midland TX - USA

    Offered Salary:
    Competitive



    • Job Description
    • Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.
    • Position Responsibilities and Functions
    a) Provide first/second level contact and problem resolution for customer issues.
    b) Work with Third Party Vendors to remediate complex AV issues as needed.
    c) Provide timely communication on issue status and resolution.
    d) Maintain ticket updates for all reported incidents.
    e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
    f) Should have basic knowledge of Mac operating system, to support Apple pc users.
    g) Install, upgrade, support and troubleshoot for printers, computer hardware.
    h) Performs general preventative maintenance tasks on computers, laptops, printers.
    i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
    j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
    k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
    l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
    • Candidate Required Minimum Qualifications and Skills
    a) Bachelor’s Degree or equivalent in Computer Science or related field.
    b) CompTIA A , Microsoft Certified Professional (MCP) or better.
    c) Minimum of 18 months years of IT experience.
    d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
    e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
    f) Proven analytical, troubleshooting and problem-solving skills.
    g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
    h) Excellent communication relationship-building and internal customer service skills.
    i) Adaptable and flexible in a fast-changing industry and work environment.
    j) Willing to work off-hours and weekends when required for projects or emergency support.
  • 13 Days Ago

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Medical Support Assistant (Advanced)
  • US Veterans Health Administration
  • Lubbock, TX FULL_TIME
  • Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Medical Support Assistant: vacareers.va.gov/wp-content/upl...
  • 18 Days Ago

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Server Assistant/Server Support
  • Outback Steakhouse
  • Lubbock, TX FULL_TIME
  • At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, is to allow your BOLD personality to shine, m...
  • 7 Days Ago

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Lead Medical Support Assistant
  • Veterans Health Administration
  • Big Spring, TX FULL_TIME
  • The Lead Medical Support Assistant (LMSA} provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work inv...
  • 13 Days Ago

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Management and Program Assistant (Administrative Support)
  • US Federal Aviation Administration
  • Midland, TX FULL_TIME
  • Duties FV-E Duties and Responsibilities: Incumbent performs clerical and technical work in support of management analysis and program analysis, the purposes of which are to evaluate and improve the ef...
  • 20 Days Ago

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Senior Radiology Assistant - Diagnostic Imaging Admin and Support
  • Providence
  • Lubbock, TX FULL_TIME
  • Description Under the direction and supervision of the Imaging Services Supervisor or Manager, provides medical imaging assistance with patient care activities including but not limited to: transporti...
  • 2 Days Ago

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0 Systems Support Assistant jobs found in Lubbock, TX area

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Lubbock Therapeutic Assistant
  • MOODY NEURO REHABILITATION INSTITUTE
  • Lubbock, TX
  • Job Details Job Location Moody Neuro Lubbock - Lubbock, TX Position Type Full Time Non Exempt Education Level High Schoo...
  • 3/28/2024 12:00:00 AM

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Phlebotomist (Evergreen)
  • CSL Behring LTD
  • Lubbock, TX
  • Responsibilities: Responsible for the efficient and effective collection of plasma from donors by performing venipunctur...
  • 3/28/2024 12:00:00 AM

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OR Certified Surgical Technologist - *Sign On and Relocation up to $18,000*
  • UMC Health System
  • Lubbock, TX
  • We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Com...
  • 3/28/2024 12:00:00 AM

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Ctrls Systems Designer
  • Johnson Controls International
  • Lubbock, TX
  • Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, ...
  • 3/27/2024 12:00:00 AM

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Tier 2 IT Technician, Help Desk
  • RelevantTec
  • Lubbock, TX
  • Job Description Job Description Seeking an intermediate level support professional to join our helpdesk staff. In this r...
  • 3/27/2024 12:00:00 AM

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Tier1 IT Technician, Help Desk
  • RelevantTec
  • Lubbock, TX
  • Job Description Job Description Seeking an entry level support professional to join our helpdesk staff. In this role, yo...
  • 3/27/2024 12:00:00 AM

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Shift Lead
  • WALGREENS
  • Lubbock, TX
  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash h...
  • 3/27/2024 12:00:00 AM

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System Engineer
  • Symbotic
  • Plainview, TX
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through t...
  • 2/21/2024 12:00:00 AM

Lubbock (/ˈlʌbək/ LUB-ək) is the 11th-most populous city in the U.S. state of Texas and the county seat of Lubbock County. With a population of 256,042 in 2015, the city is also the 83rd-most populous in the United States. The city is located in northwestern part of the state, a region known historically and geographically as the Llano Estacado, and ecologically is part of the southern end of the High Plains, lying at the economic center of the Lubbock metropolitan area, which has a projected 2020 population of 327,424. Lubbock's nickname, "Hub City", derives from it being the economic, educat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$48,565 to $66,535
Lubbock, Texas area prices
were up 1.2% from a year ago