Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
Brunswick Bowling Products is looking to expand its team of technical experts to meet the needs of the ever-expanding Bowling and Family Entertainment centers throughout the world!
The goal of Brunswick’s Technical Support Team is to provide the best combination of customer service and technical skills needed to maintain the complex Point-of-Sale and Scoring systems utilized in our customer’s facilities.
Employing a combination of email/phone support with the latest remote support capabilities the technician will provide assistance with various components such as: Windows Servers, POS stations and peripherals, wired and wireless tablets, Cloud-based CRM, and various serial and network connected devices.
Duties and Responsibilities:
On-premises duties
Off-premises duties
Preferred Knowledge & Skills:
Minimum Position Qualifications:
2 years of IT or Software technical support services or 2 years demonstrated knowledge of Bowling Products operations or service.
Education Level
Associates degree (A.A.) or equivalent in progress from a two-year college or technical school; Electronics or Computer Science preferred.
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0 Systems Support Assistant jobs found in Muskegon, MI area