Systems Support Assistant, Sr. jobs in Melbourne, FL

Overview

Full Spectrum Operations, a joint venture between By Light Professional IT Services and American Communications Solutions is hiring talented IT professionals for the Eastern Western Operational Communications Services (EWOCS) contract at Cape Canaveral Space Force Station, FL. The Eastern and Western Ranges provide capabilities for customers to safely launch, track and recover spacelift systems as well as perform operational test missions in support of ballistic missile deployment and aircraft flight tests.

EWOCS provides communication systems maintenance, operations, and support services for voice, video, data and infrastructure yielding a robust communications capability for a wide range of customers in a dynamic launch

environment.

Responsibilities

• Designs and implements Windows and Linux server and workstation technologies in response to changing customer needs
• Implements enterprise-level services across Windows/Linux/VMWare systems, including but not limited to:
  • Domain Services
  • SYSLOG
  • DHCP
  • AAA Services
  • WEF
  • SNMP
  • NTP
  • Automated Patching
  • SIEM Services
  • 802.1x & 802.1x MAB
  • Inter-relation of DNS services across disparate authoritative zones
  • VMWare ESXi, vCenter, Horizon services – provisioning, system redundancy, performance, etc.
• Automates system data processing according to overarching data management policies (e.g. archival/removal via triggered and/or scheduled event)
• Periodically generates scripts (bash/sh/CMD/Python/PowerShell/etc.) in support of specific use cases
• Identifies and resolves system faults including but not limited to:
  • Domain controller replication faults
  • SQL database access faults, indexing faults, etc.
  • WSUS processing faults
  • NPS VSA-to-Device faults
  • NPS AAA lookup faults / policy mapping faults / template faults
  • init.d/systemd processing faults
• Hardens systems as appropriate, balancing customer Availability/Integrity/Confidentiality needs.
• Resolves IAVA/STIG findings as appropriate, providing proper documentation and/or justification to A&A personnel
• Conducts site surveys to determine feasibility of equipment installations (e.g. telecommuncations, electrical, temperature/humidity, cleanliness, space/weight, maintainability, logistical support)
• Monitors overall system health and advises on need for potential upgrades or reconfigurations
• Provides on-site technical and operational support in the installation and operation of any/all telecommunications equipment
• Periodically reviews SIEM alerts as they relate to overall system status
• Performs troubleshooting of end user problems and responds to user requests.
• Mentors other IT personnel as needed

Required Experience/Qualifications

• Bachelor’s Degree or equivalent experience
• Must meet DoD 8570 IAT II requirements
• Proven shell-scripting experience
• Expert understanding of Windows and/or Linux server technologies
• Competency with virtualization technologies
• Expert understanding of networking protocols

Special Requirements/Security Clearance

• Ability to obtain and maintain a DoD SECRET clearance
• By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.

SALARY RANGE:

Salary Minimum: $71,358Salary Mid: $89,198Salary Maximum: $120,000