Systems Support Assistant, Sr. jobs in Orange, CA

SENIOR HUMAN RESOURCES GENERALIST 

GATEKEEPER SYSTEMS, INC.

Foothill Ranch, CA

Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of over 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service. 

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.

ROLE SUMMARY

At Gatekeeper Systems, Inc., the Human Resources department is focused on understanding what our team members need and knowing how to provide it. The Senior HR Generalist (SRHG) supports our HR department in ensuring smooth and efficient business operations.  This role will have both administrative and strategic responsibilities, helping us to plan and administer important functions, such as support and guidance to team members and management on HR related matters, recruiting both in-house and partnerships with employment agencies, required federal and state reporting (EEO-1, ACA, OSHA Forms, etc.), onboarding and offboarding, training and development, compensation and benefits, and payroll functions. 

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include: 

• Attractive Total Compensation Package
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays 

ESSENTIAL JOB FUNCTIONS; but not limited to:

• Serve as the primary point of contact for our team members with human resources inquiries, workplace issues and employee concerns. 
• Collaborate with hiring managers, oversee the full recruitment cycle from job posting to interviewing and selection, pre-employment screening. Ensure compliance with company policies and regulatory requirements for successful onboarding. 
• Manage administrative tasks related to the employee life cycle, including onboarding, new hire orientation and off-boarding processes. Maintain data into HRIS and auditing for accuracy and compliance. 
• Provide support in payroll processing and benefits administration, ensuring timely and accurate compensation and benefits for employees. 
• Maintain and update HR policies and procedures in compliance with labor laws and regulations. 
• Responsible for overseeing the Leave of Absence process including tracking all leaves and collecting insurance premium during unpaid leave.
• Generate various HR metrics reports on a weekly or monthly offering valuable insights into HR-related data. 
• Conduct investigations in response to workplace issues, ensuring fair and impartial resolution. 
• Gather and analyze data with useful HR metrics, like time to hire, turnover rates, etc.
• Evaluate the effectiveness of training sessions and programs; determines changes to be made and initiates changes to programs to ensure appropriate skills development.
• Promote and support initiatives to enhance employee engagement, retention, and morale.
• Actively participate in HR projects and initiatives, contributing to the development and enhancement of HR programs and processes. 

QUALIFICATION REQUIREMENTS 

The requirements listed below are representative of the knowledge, skill and/or ability required.  

• Proficiency in ADP Workforce Now is required, and comfortable learning new technical systems as needed.
• Excellent communications skills, interpersonal skills, ethics, and cultural awareness.
• Thorough knowledge of employment laws and regulations 
• Excellent problem-solving and conflict resolution abilities. 
• Ability to maintain confidentiality and handle sensitive information with discretion. 
• Unquestionable workplace ethics.
• Attention to detail and exceptional organizational skills. 
• Team player 
• Ability to effectively multi-task and prioritize in a fast-paced growing company without continuous supervision.

EDUCATION AND/OR EXPERIENCE 

• Bachelor's degree in Human Resources, Business Administration, or a related field is required. 
• Minimum of five (5) years working as an HR Generalist.
• PHR and/or SHRM-CP preferred, but not required. 

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.