Systems Support Assistant, Sr. assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant, Sr. may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant, Sr. typically reports to a supervisor or manager. The Systems Support Assistant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Systems Support Assistant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Support Services Specialist
POSITION Technical Support / Application Trainer
Basic Software Systems is seeking qualified candidates to train and support our clients on our Dealership Management System software. Our packaged software includes Inventory Control, Point of Sale Invoicing, Full Accounting (A/R, A/P, General Ledger), Payroll, Service, and Rental applications. The Support Services Specialist identifies customers' business needs, advises, and assists the customer in implementing solutions. Specialists train/assist customers with the ongoing use of customized software systems. They will handle incoming support calls, troubleshoot reported issues, and provide assistance/training via the phone and at the on locations (at certain levels).
REQUIREMENTS
RESPONSIBILITIES
SUPPORT RESPONSIBILITIES
TRAINING
Benefit Conditions:
Work Remotely
This Job Is Ideal for Someone Who Is:
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
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Experience level:
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Willingness to travel:
Work Location: In person
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0 Systems Support Assistant, Sr. jobs found in Shreveport, LA area