Table Games Floor Supervisor jobs in Eugene, OR

Job Description:

SUMMARY

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the game rules of the particular game being played.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES

§   Greet each guest individually and pleasantly.

§   Deal Table Games to guests according to the rules of the game being played.

§   Maintain an orderly table as well as an appropriate game speed in a courteous manner.

§   Determine winning and losing bets.

§   Pay winning bets and collect losing bets accurately according to appropriate odds.

§   Promote teamwork and quality service through daily communication and coordination with all departments, including needed property or service concerns.

§   Integrate the Three Rivers brand purpose into all processes, communications and guest/team member experiences.

§   Maintain awareness of, and effectively communicate to other staff, property-wide/company promotions, events and programs.  Keep fellow team members/guests informed regarding the direction of the organization.

§   Ensure that all fellow team members will adhere to and deliver Superior Guest services striving to exceed our internal and external guest expectations.

§   Provide information and explain Players Club benefits, property amenities & marketing programs to our guests.

§   Ensure living the brand/purpose in all work activities: “Every day, we deliver uncommonly kind experiences that connect people to the coast.”

§   Communicate effectively both orally and in writing.

§   Other duties as directed by management.

 WORKING CONDITIONS & ENVIRONMENT

§   Must be able to work in a smoke-filled environment.

§   Must be able to work all shifts, weekends, holidays & special events as needed.

  PHYSICAL & MENTAL DEMANDS

§   Must be able to stand and or sit for long periods of time.

§   Must be able to remain focused on game protection at all times.

§   Must be able to maintain focus in a high volume, fast paced environment where teamwork is essential.

§   Must be able to multitask.

§   Must be able to handle physical and mental stress.

§   Must be able to use hands to finger, handle, or feel.

§   Must be able to project a professional manner at all times.

§   Must be able to stay calm in difficult situations.

Guest service is the foundation of our success at TRCR, and good relations between Team Members and guests is essential. In addition, we operate 24 hours per day, 7 days per week. Therefore, the following criteria apply to all TRCR Team Members, regardless of the position they occupy:

§   Maintain appearance standards as outlined in TRCR Handbook.

§   Interact with the guests or general public in a courteous, professional and efficient manner.

§   Maintain a good attendance record as outlined in TRCR Handbook.

As outlined in the TRCR Handbook, federal law provides exceptions under certain circumstances. In all other situations, Team Members should consider the duties and expectations in this Job Description to be the "gold standard" applicable to all work for TRCR.

  JOB LOCATION

Three Rivers Casino & Hotel

5647 Highway 126

Florence, Oregon 97439