Table Games Floor Supervisor jobs in Jacksonville, FL

Job Summary: The Sizemore Staffing Supervisor will be responsible for the staffing activities of assigned account. It will be essential that the Amazon Supervisor supports and integrates. Sizemore’s core values of Flexibility, Improvement, Reliability, Safety and Teamwork into the daily performance of assigned responsibilities.

Pay Rate: 16.00-16.50 (increase after 90 days)

Responsibilities:

• Direct supervision of a team of Sizemore associates.

• Conduct performance appraisals and address deficiencies identified.

• Assists assigned sites with manpower issues to ensure that customer headcounts are kept at appropriate levels.

• Provide direct supervision to staffing team ensuring all adhere to customer and company policies and federal law on hiring practices.

• Escalate Employee Relations issues as needed in partnership with Human Resources.

• Interface with customers to ensure customer satisfaction and resolve problems, escalating internally as needed.

• Order any PPE, uniforms and other equipment necessary for employees to perform necessary functions and/or to meet contract specifics.

• Ensure employees meet all training requirements in compliance with Sizemore policy, customer policy, and state and local laws (if applicable).

• Conduct on-site inspections of personnel and safety audits to ensure that contract compliance is satisfied.

• Coordinates with Amazon Staffing Specialists in submitting candidate information to appropriate staff.

• Maintains documentation of account(s) and employee activities, issues, problems, and resolutions.

• Conducts service calls to customer to ensure quality service, obtain feedback, and recommend solutions and improvements, track, and capture data.

• Drives a culture of constant improvement, identifying and implementing changes to increase productivity and efficiency of service.

• Enforces Sizemore’s policies and procedures.

• Additional duties assigned, as necessary.

Qualifications:

• High School Diploma or GED required.

• Leadership experience required.

• Ability to read, interpret and communicate policies and procedures.

• Demonstrate a commitment to service and professionalism through appropriate conduct and demeanor.

• Possess patience, tact, enthusiasm as well as diplomacy when dealing with any person no matter the circumstances.

• Possess initiative and sound judgement in evaluating and reacting to situations.

• Ability to multitask and work under pressure in potential stressful and time sensitive situations.

• Possess problem-solving skills with high attention to detail, including the ability to prioritize.

• Ability to work with minimum supervision, read/comprehend detailed instructions and process information with accuracy and clarity.

• Communicate effectively both verbally and written.

• Possess advanced computer skills, particularly Microsoft office suite and ability to learn new software programs.

Working Conditions:

• Majority of work will be performed in a climate-controlled building.

• Prolonged periods of walking, standing, and sitting.

• Regular travel between customer locations.

Conditions of Employment:

Sizemore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Continued employment is dependent upon:

• Ability to pass a criminal background, a clean MVR check (if driving), and employment verification.

• Ability to pass a pre-employment and random employment drug screens.

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