Table Games Floor Supervisor jobs in Terre Haute, IN

SUMMARY

Responsible for attending classes per training schedule to learn the rules of the game, how to deal a variety of games, with a goal to transition to the Dealer position working in a live gaming environment.  The Dealer Trainee will understand and be able to provide a memorable table games experience for guests while protecting assets and following the Indiana Gaming Commission regulations, internal controls and standard operating procedures upon completion of training.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration. 

• Will learn the operation and conduct of a particular table game.
• Will be able to quickly tabulate the numeric value of playing card totals, dice throws, etc. Will become knowledgeable of poker rankings.
• Will be able to inspect and shuffle a (1) single and up to eight (8) multiple decks of cards in a timely manner and learn how to operate an automatic shuffling device. Must become proficient at shuffling and pitching cards.
• Audibly announces all hand totals, currency conversions to gaming chips, color changes, and all other pertinent information that transpires during the course of gaming activity as if on a live game.
• Will understand the importance and be able to maintain and protect the bankroll at all times.
• Will handle training chips in order to pay and take in a proficient manner.
• Will learn and follow regulations, policies and procedures in the performance of duties.
• Will be able to demonstrate how to provide quality customer service to all guests.
• Other duties as assigned. 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION/EXPERIENCE

High School Diploma or GED preferred.  Must successfully complete Dealer School including satisfactory attendance based on the training schedule.  Prior to entry in the training class must pass a basic math assessment for speed and accuracy performing basic math calculations.  Must satisfactorily pass an audition administered by Terre Haute Casino Resort Table Games Supervisor or Manager to verify that the applicant is knowledgeable in technical skills, game pace, awareness of game protection responsibilities, and is able to follow instruction and can do so while interacting with guests to generate fun and excitement.  

LANGUAGE ABILITY

Ability to read and comprehend instructions, training manuals, short correspondence and memos.  Ability to write basic correspondence.  Ability to effectively present information in one on one and small group situations to customers and other employees of the organization. 

MATH ABILITY

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.  Ability to work with and apply mathematical concepts such as probability and statistical theory. 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. 

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Indiana Gaming Commission.

SUPERVISORY RESPONSIBILITIES

This position does not have any direct supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  The noise level in the work environment is usually loud.  Candidate may be exposed to smoke when on the casino floor. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to stand (80% of the time).  Employee is also required to speak, hear, use hands to handle or feel, and reach with hands and arms.  The employee may occasionally be required to sit.  Specific vision abilities required by this position include close and distance vision, color and depth perception, and, peripheral vision.  The employee must occasionally lift and move up to twenty-five (25lbs) pounds independently and more than 25lbs with assistance.