Talent Management Specialist jobs in Virginia Beach, VA

COMPANY OVERVIEW:

At Seaside Vacations & Sales, we specialize in vacation rental management and have been creating unforgettable experiences for our Guests and Homeowners since 2015! Voted 2023 Vacation Rental Management Co. of the Year by VRMA, and Best in Locals Choice for 2022 & 2023, we pride ourselves in providing the best Vacation Experience for our Guests, and the best Work Environment for our amazing Team.

Our commitment to providing exceptional customer service has made us a leader in the Vacation Rental Industry and in our Community. Being a family owned & operated business, we pride ourselves on a warm and welcoming company culture, with a tight knit Team that is always ready to work hard, but share laughs and fun along the way.

POSITION SUMMARY:

At the heart of every guest's experience is an exceptional Guest Experience Specialist. Your mission is that of a match-maker - to help each guest find just the perfect Vacation Experience for their family, and assist them in their Vacation Planning. We want our Guests to feel as if they’re staying with old friends when they stay with Seaside Vacations & Sales.

Why work at Seaside? Our Team wanted to share their thoughts with you….

What keeps me here at Seaside is the all around room to constantly learn new things and to GROW! I came into this position with no experience in Vacation Rentals, and now, I can't see myself NOT doing this for the rest of my life. I love what I do, and I love being able to grow and constantly learn new things everyday I am here!

I love working for Seaside because it's not just a job to me, it's truly become my second home, my second family. I love the relationships I've made with both co-workers and owners. I have no prior experience in hospitality and Seaside has always been willing to go above and beyond to make me confident and comfortable in my career!

The reason I look forward to coming to work everyday is the comradery. I feel like everyone works hard together for the same outcome - a great experience for the people who are trusting us with their vacation. It also seems we have a common goal to look out for each other. We all are good friends and even consider everyone here family! There is a real feeling of belonging here for me.

Here at Seaside, we offer stability, a consistent workweek, and the chance to build meaningful relationships with colleagues and guests. If you're seeking a rewarding, steady position, don’t miss this opportunity! Apply now and become the reason our guests check out with unforgettable memories and plans to return!

RESPONSIBILITIES:

• Ensure a seamless Guest Check in/Check out
• Assist with all aspects of Front Desk duties
• Resolving guest issues at a high level
• All other duties as needed or assigned

QUALIFICATIONS:

• Hospitality experience preferred, but not required
• Good written and verbal communication skills
• Local Knowledge is a plus
• Self-starter and able to work well independently
• Computer knowledge
• Must be dependable and people-oriented
• Must be available weekends and have own transportation

COMPENSATION & BENEFITS:

Hourly Rate: $17.00 - $19.00

Bonus Details:

Benefits:

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Employee recognition programs