Tax Manager jobs in Worcester, MA

Agency Overview:

The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused and transparent.

Division Overview:

The Tax Administration Division is responsible for fostering voluntary compliance and narrowing the tax gap by identifying, educating, and auditing noncompliant taxpayers. The Tax Administration Division audits the tax returns of businesses and individuals filed, including sales/use, meals, rooms occupancy and special fuels, are subject to examination by the Tax Administration Division staff.

Duties & Responsibilities:

• Provides direct supervision by assigning, directing and controlling the activity of a group of field auditors.
• Provides technical assistance to agency staff regarding tax liability of individuals and corporations.
• Attends opening and closing conferences with field auditors to provide guidance and direction.
• Ensures that each audit case is completed in a timely, efficient and cost effective manner.
• Monitors and analyzes Genisys reports and provides management with monthly updates on the status of certain cases.
• Conducts reviews of completed cases to ensure that the standards of quality are maintained.
• Assists and instructs audit groups in the application of tax laws, rules and regulations, audit techniques and procedures.
• Reviews the performance of employees according to the Employee Performance Review System (EPRS).
• Determines the need for disciplinary action when appropriate and follows proper progressive disciplinary procedures.
• Attends hearings at the Office of Appeals, when appropriate.
• Provides technical assistance to taxpayers by answering questions regarding state tax laws, rules, regulations, guidelines and procedures.
• Participates in preparing guidelines, making recommendations on rules, regulations and procedures when requested.

This position is located in the Worcester office but may include the supervision of auditors located in Worcester, Springfield and Pittsfield.

An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.

As part of the Future of Work initiative, the agency is adopting a hybrid work model. Hybrid work is a mix of in-office work and telework. This position will work remotely some days and in-person on other days.

First consideration will be given to those applicants that apply within the first 14 days.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!