Technical Nurse - Home Care jobs in Idaho Falls, ID

Technical Nurse - Home Care is responsible for providing patients with specialized healthcare services. Provides services such as dialysis therapy, respiratory therapy or any other service that requires specialized training or technical skills. Being a Technical Nurse - Home Care meets state educational and licensure requirements to practice. Requires a bachelor's degree in area of specialty. Additionally, Technical Nurse - Home Care typically reports to a supervisor or manager. Technical Nurse - Home Care's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)

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Technical Support Manager
  • HOME CARE PULSE LLC
  • Rexburg, ID OTHER
  • Job Details

    Level:    Experienced
    Job Location:    Idaho - Rexburg, ID
    Position Type:    Full Time
    Salary Range:    Undisclosed

    Description

    Home Care Pulse (HCP), a SaaS leader in the post-acute healthcare market, has an exciting opportunity for a Technical Support Manager.

    First, a bit about HCP. Founded in 2008, Home Care Pulse set out to enhance patient outcomes through top-tier online training for post-acute and residential living providers. Today, with 250 team members, 3.2k clients, and an impact on over 1M patients' lives, our Care Intelligence Platform offers employee engagement, continuing education and training, satisfaction surveys, and reputation management tools to help providers become the best employer and care provider in their area.

    Position Overview:

    HCP is seeking a skilled Technical Support Manager, who will develop a deep understanding of the technical support processes and assist with technical support cases on the Customer Support team. This role demands a leader with an in-depth understanding of the company’s products and services and who is adept at assisting customers and training team members.

    Key Responsibilities:

    • Directly reports to the Customer Support Manager
    • Develop a strong understanding of all support related technical processes
    • Help maintain and develop clear, in-depth documentation of internal processes
    • Work independently and with a team of Customer Support Associates supporting our customer base
    • Display a strong commitment to the success of HCP customers, going above and beyond to deliver top-notch service at every touchpoint
    • Communicating with customers over the phone, email and sometimes video calls
    • Answering questions with an In-depth understanding of the company’s products or services
    • Respond to inquiries from customers in a timely manner
    • Communicate across teams internally to get answers for customers and other team members
    • Work between many different software’s and systems to assist customers
    • Assist Customer Support Manager with training

    Qualifications


    Required Skills

    • Strong technical aptitude and computer literacy
    • Strong problem-solving skills
    • Work independently and as a member of a team
    • Effective time management skills, including the ability to manage multiple projects simultaneously, prioritize effectively and meet deadlines
    • Excellent organizational skills and attention to detail
    • Excellent interpersonal and customer service skills
    • Open minded, resilient, and flexible
    • Great communication abilities, including written and verbal communication
    • Patience, empathy and professionalism
    • Full time work schedule
    • Able to work in our Rexburg, Idaho office

    Experience and Qualifications:

    • 1 years of professional experience in customer service
    • Deep understanding of information technology processes
    • Self-motivated, driven and a positive attitude are a must
    • Confident, with strong interpersonal skills and a true team player
    • Prolonged sitting at a desk and working at a computer
  • 11 Days Ago

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In Home Care Provider
  • Gables In Home Care
  • Rigby, ID PART_TIME,FULL_TIME
  • In Home Care Direct Care Staff The Gables In Home Care is currently hiring for a part time or full-time caregiver to provide personal care to our clients in the comfort of their home. Caregiver servic...
  • 1 Day Ago

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In Home Care Provider
  • Gables In Home Care
  • Blackfoot, ID FULL_TIME,PART_TIME
  • In Home Care Direct Care Staff The Gables In Home Care is currently hiring for a part time or full-time caregiver to provide personal care to our clients in the comfort of their home. Care staff tasks...
  • 1 Day Ago

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Caregiver Training
  • Home Helpers Home Care
  • Idaho Falls, ID FULL_TIME,PART_TIME
  • Do you have a heart for helping those in need? If so, a caregiver role could be just the fit for you! No experience is required. We offer paid PCA (Personal Care Aide) training.Home Helpers gives you ...
  • 3 Days Ago

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Caregiver Training
  • Home Helpers Home Care
  • Blackfoot, ID FULL_TIME,PART_TIME
  • Do you have a heart for helping those in need? If so, a caregiver role could be just the fit for you! No experience is required. We offer paid PCA (Personal Care Aide) training.Home Helpers gives you ...
  • 4 Days Ago

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Caregiver
  • Home Helpers Home Care
  • Idaho Falls, ID FULL_TIME
  • You will be working towards specific goals with these individuals each day to improve their self-image, social skills, and self-reliance. Creating daily schedules that incorporate their hobbies and pr...
  • 17 Days Ago

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0 Technical Nurse - Home Care jobs found in Idaho Falls, ID area

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Supply Chain Analyst
  • Melaleuca, Inc.
  • Idaho Falls, ID
  • Company Profile : Enhancing the Lives of Those We Touch by Helping People Reach Their Goals Melaleuca has firmly support...
  • 3/28/2024 12:00:00 AM

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Spanish Customer Assistance
  • Melaleuca, Inc.
  • Idaho Falls, ID
  • Company Profile : At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goa...
  • 3/28/2024 12:00:00 AM

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MA / CMA / CNA - Pain and Spine Specialists-Idaho Falls - FullTime
  • MOUNTAIN VIEW HOSPITAL LLC
  • Idaho Falls, ID
  • Job Details Level Entry Job Location Pain Specialists Idaho Falls - Idaho Falls, ID Position Type Full Time Education Le...
  • 3/28/2024 12:00:00 AM

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Registered Nurse - PreOp/PACU
  • IDAHO FALLS COMMUNITY HOSPITAL LLC
  • Idaho Falls, ID
  • Job Details Job Location Idaho Falls Community Hospital - Idaho Falls, ID Position Type Full Time Education Level Regist...
  • 3/28/2024 12:00:00 AM

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CT Technologist
  • Eastern Idaho Regional Medical Center
  • Idaho Falls, ID
  • Description Hourly Wage Estimate: $32.62 - $48.93 / hour Learn more about the benefits offered for this job. The estimat...
  • 3/28/2024 12:00:00 AM

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Certified Nursing Assistant (CNA)
  • Nuclear Care Partners
  • Idaho Falls, ID
  • Overview: Certified Nursing Assistant (CNA) Idaho Falls COMPENSATION: This position comes with a very competitive pay pl...
  • 3/25/2024 12:00:00 AM

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Weekend Caregiver
  • Senior Helpers
  • Idaho Falls, ID
  • It's easy to go to work when you're making someone's day. Every day. As a Senior Helpers Caregiver, you make a lasting i...
  • 3/25/2024 12:00:00 AM

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Principal Packaging Engineer
  • Melaleuca, Inc.
  • Idaho Falls, ID
  • Company Profile : "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals" For over 32 years, Melaleu...
  • 3/24/2024 12:00:00 AM

Idaho Falls is the county seat of Bonneville County, Idaho, United States, and the state's largest city outside the Boise metropolitan area. As of the 2010 census, the population of Idaho Falls was 56,813 (2016 estimate: 60,211), with a metro population of 133,265. Idaho Falls serves as the commercial, cultural, and healthcare hub for eastern Idaho, as well as parts of western Wyoming and southern Montana. It is served by the Idaho Falls Regional Airport and is home to the College of Eastern Idaho, Museum of Idaho, and the Idaho Falls Chukars minor league baseball team. It is the principal c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Nurse - Home Care jobs
$60,812 to $72,406
Idaho Falls, Idaho area prices
were up 2.5% from a year ago