Technical Sales Support Specialist jobs in Anderson, IN

Full-time Weekends - 7a - 11p on Saturday and Sunday (full benefits!!) 

TITLE: Youth Support Specialist

LOCATION: Muncie, IN

POSITION SUMMARY
A youth support specialist is responsible for meeting the basic needs of all residents placed under their direct care and supervision. This position requires the ability to develop professional relationships with residents while demonstrating a genuine concern for, understanding of, and willingness to help the resident with their treatment needs. A youth support specialist is able to provide structure through the implementation of a daily schedule and remains fair and consistent in their daily interactions with residents. In short, a Mentor & Role Model for kids.

PRIMARY JOB EXPECTATIONS

• Provides appropriate supervision of residents in their care
• Connects with residents as a role model and ensures immediate needs are met
• Provides positive reinforcement while redirecting and mentoring
• Responds to crisis situations appropriately
• Adheres to all policies and procedures set forth by YOC including personnel, operational, and transportation
• Monitors resident progress and documents accordingly
• Completes daily documentation with attention to detail

EDUCATION & EXPERIENCE NEEDED
Bachelor's degree from an accredited university with connected knowledge in social services and child care experience are preferred. Must have a high school diploma or equivalency.

FUNDAMENTAL QUALIFICATION
Must be able to demonstrate awareness of the cultural and socioeconomic differences of our clients as well as value a nurturing family as the ideal environment; a commitment to empowering others to solve their own problems and a conviction about the capacity of people to grow and change; the ability to establish a respectful relationship with persons served to help them gain skills and confidence by maintaining a helping role and appropriately intervening to meet service goals; the ability to set appropriate limits.

KNOWLEDGE & SKILLS NEEDED
• Ability to be consistent, fair, and structured while building relationships
• Willingness to take on new challenges and be creative
• Positive Role Model
• Must be adaptable and flexible in dealing with a variety of people and situations
• Ability to communicate clearly with a wide range of people including a variety of internal and external constituents 
• Able to identify problems and resolve them in a timely and appropriate manner

SUPERVISORY RESPONSIBILITIES
None