Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Technical Support Professional Job Description
EXPERIENCE, EDUCATION and SKILLS REQUIRED
Chorus SmartSecure is seeking an enthusiastic, motivated, and dependable Technical Support Team Member to join our growing team. Troubleshooting, computer skills, attention to detail, data entry, a strong work ethic, excellent verbal and written communication skills are required in this position. Key characteristics include integrity, character, courage, perseverance, positivity, professionalism, the ability to work both independently and on a team, and willingness to learn on the job and share experiences with other members of the team. Drug and background screen required. Must speak and understand English.
ESSENTIAL JOB FUNCTIONS and DUTIES
QUALIFICATIONS
TYPICAL WORKING CONDITIONS / SCHEDULE
The job operates in a professional office environment. Must possess ability to use telephone, computer, and other required technology. This position requires the ability to work full-time.
REQUIRED PHYSICAL and MENTAL DEMANDS
Requires constant sitting, walking, talking, use of fingers and arms, mental alertness and hearing. Must be able to remain in a stationary position for at least 50% of the time. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress. Requires corrected vision and hearing to normal range. Must have ability to communicate clearly.
This description may not be all-inclusive and is subject to change at any time.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Compensation package:
Experience level:
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Experience:
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Work Location: In person
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