Technical Sales Support Specialist jobs in Brockton, MA

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Specialist (FT)
  • Electroswitch
  • Weymouth, MA FULL_TIME
  • Electroswitch, located South of Boston, is currently seeking an experienced Support person for our IT/IS department. This position will perform technical support duties relating to the company’s computer, network, telephone and office systems. Requires proficiency with a wide variety of hardware and software.

    Essential Responsibilities:
    • Serve as Help Desk support specialist providing hardware and software support for a host computer IBM and Microsoft based Servers, a local and wide area network, Windows based PC’s, phone and voice messaging systems, and office equipment.
    • Assist end-users in local and remote locations.  Initiate follow-up with appropriate person(s).  
    • Provides accurate and efficient service to end-users.
    • Monitors the host system’s job message and output queues part-time Servers messages, error logs and overall operation on a daily basis.
    • Coordinates the Help Desk activities and Provides first level provides support for operational and user questions/problems which includes hardware and software.
    • Provides resolution and/or recommendations to the Supervisor.
    • Print and distribute reports, and forms and related paperwork as required.
    • Maintain system backups including schedules, logs, storage and procedures per department procedures.
    • Administers Network functions on the local and wide area network.
    • Provides operational and technical support for end-users.
    • Configures and troubleshoots computer networks.
    • For complex problems, confers with internal and external technical support for resolution.
    • Generate proper documentation for next each occurrence of said each problem using a Call Log. 
    • Installs, upgrades and configures network file and print serving and security on the file servers.
    • Provides phone system support including administration, security, moves-adds-changes.
    • Analyze and resolve problems.
    • Research new features, test and implement if appropriate with necessary approvals.
    • Seek assistance/guidance from Supervisor when needed.

    Secondary Responsibilities:
    • Back-up old data and purge/reorganize system files per schedule or as required.
    • Monitor and report inventory on all computer forms and supplies to supervisor.
    • Assist with computer and telephone cabling and configuration as required.
    • Develop and maintain documentation for systems and procedures as necessary.
    • Administer security on host system Servers, PC’s, network, telephone and office equipment.
    • Record logs and report distribution procedures and all other pertinent documentation.
    • Maintain training and reference material library.
    • Apply software updates/fixes to various systems, as required.
    • Perform minor programming modifications and database queries, as requested.
    • Assist with end-user training and instruction on all systems equipment.
    • Serve as a team member on various company, department and user projects.
    • Perform other duties as assigned or as may be necessary.

    Desirable Qualifications:

    To be eligible for this position candidates must possess an Associate’s degree in Computer Science, Technical Training or equivalent job experience with three to five years or more experience in the field.

    Electroswitch is a great South Shore company, we offer competitive compensation and benefits package that includes 10 paid holidays per year, paid sick and vacation time, health, dental and vision insurance, company paid life insurance, 401k retirement plan with a company match. Tired of driving into Boston, check us out.

    Electroswitch is an Equal Employment Opportunity employer and provides Equal employment opportunities for all current and prospective employees. The Company will ensure that all terms of employment are provided without regard to race, color, sex, age, religion, national origin, disability, protected veteran status, military status, gender identity, sexual orientation, or any other characteristics protected by law.

    Electroswitch will provide reasonable accommodations which do not impose an undue hardship on the company, to enable individuals with disabilities to participate fully in the interviewing and hiring process and during their employment in compliance with the Americans with Disabilities Act and the Rehabilitation Act of 1973.
  • 12 Days Ago

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MARKETING COORDINATOR
  • Technical Support International
  • Foxborough, MA FULL_TIME
  • Technical Support International is a growing IT serivce provider Managed Services Provider (MSP) organization based in Foxboro. We strive to provide the best IT support solutions for businesses in the...
  • 12 Days Ago

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Kitchen Designer/Sales Consultant
  • RIHI The Kitchen and Bath Specialist
  • Wrentham, MA FULL_TIME
  • In-Home sales: Kitchen DesignerRIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to ...
  • 14 Days Ago

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Sales Support Specialist
  • Garity Advantage
  • Norwell, MA FULL_TIME
  • Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving ag...
  • 7 Days Ago

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Sales Support & Purchasing Specialist
  • The Norfolk Companies
  • Braintree, MA FULL_TIME
  • DescriptionNorfolk Kitchen & Bath is a leader in kitchen and bath design and our Sales Support team is responsible for the servicing of internal and external customers in regard to general inquiries, ...
  • 13 Days Ago

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Technical support
  • Pro Audio Design
  • Hanover, MA FULL_TIME
  • Do you have technical knowledge and experience servicing or installing pro audio gear? Do you have experience wiring studios or live-sound venues? Do you have experience troubleshooting or building eq...
  • 19 Days Ago

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0 Technical Sales Support Specialist jobs found in Brockton, MA area

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Technical Support Specialist
  • Vaisala
  • Boston, MA
  • . ** Technical Support Specialist** Our Vaisala solutions contribute to societies and peoples lives in over 150 countrie...
  • 4/23/2024 12:00:00 AM

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Technical Support Specialist
  • Gunderson Dettmer
  • Boston, MA
  • Gunderson Dettmer is the only business law firm of its kind - exclusively serving the global venture capital and emergin...
  • 4/23/2024 12:00:00 AM

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Technical Support Technician
  • US Tech Solutions, Inc.
  • Smithfield, RI
  • Job Title: Technical Support Technician Job location: Smithfield, RI 02917, Full-Time Duration: 10 months Employment Typ...
  • 4/23/2024 12:00:00 AM

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Technical Support Specialist
  • Smartsheet
  • Boston, MA
  • NameProviderPurposeExpiryTypedebug [x13] This cookie is used to detect errors on the website - this information is sent ...
  • 4/22/2024 12:00:00 AM

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IT Technical Support Specialist
  • Automated Health Systems, Inc.
  • Marlborough, MA
  • IT Technical Support Specialist at Automated Health Systems Job Description Automated Health Systems, a dynamic and entr...
  • 4/22/2024 12:00:00 AM

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Technical Support Specialist
  • Mathworks
  • Natick, MA
  • SummaryMathWorks has a hybrid work model that enables staff members to split their time between office and home. The hyb...
  • 4/22/2024 12:00:00 AM

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Technical Support Specialist
  • 3Play Media, Inc.
  • Boston, MA
  • **Technical Support Specialist** at 3Play Media 77 N Washington Street, Floor 2, Boston, MA 02114 ****About the Job**** ...
  • 4/21/2024 12:00:00 AM

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Technical Support Specialist
  • firstPRO, Inc
  • Waltham, MA
  • firstPRO is now accepting resumes for an Installation and Support Specialist in Waltham, MA. This is a direct hire role ...
  • 4/19/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$61,126 to $83,978
Brockton, Massachusetts area prices
were up 1.6% from a year ago

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
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February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020