Technical Sales Support Specialist jobs in Burlington, VT

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

Recently Added Technical Sales Support Specialist jobs

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Assistant Director of Information Systems – Technical Support Specialist
  • The University of Vermont Foundation
  • Burlington, VT FULL_TIME
  • JOB TITLE: Assistant Director of Information Systems – Technical Support Specialist

    REPORTS TO: Vice President and CIO (Kathleen DesJardins)
    EXPECTED SALARY RANGE: $65-75,000; plus the UVM Foundation’s progressive benefits package, which includes: a comprehensive health plan; dental, vision, and life insurance; a robust paid time off package; a 403(b) plan with immediate vesting and contributions; and tuition remission.
    EFFECTIVE DATE: ASAP
    FTE: Full-Time
    LOCATION: Burlington, Vermont
    JOB-TYPE/HOURS: On-site.
    JOB SUMMARY
    The Assistant Director of Information Systems – Technical Support Specialist is responsible for providing first-line hardware and software technical assistance in support of the mission of the UVM Foundation. The person in this role will use technical know-how and positive relationship-development skills to meet the needs of teams and individuals at the Foundation. The role requires in-depth knowledge of Windows, deep interest in technology, and the drive to learn more.
    The Foundation’s IT infrastructure provides a critical interface between the data that we use and the relationships we develop that help us to drive philanthropy. The Assistant Director ensures that end users have the tools and the support they need to manage both.
    ESSENTIAL FUNCTIONS
    40% Client hardware support
    • Build, configure, deploy, troubleshoot, and support Windows client workstations and peripheral hardware.
    • Use system imaging software and deployment services, with an ongoing focus on optimizing systems deployment.
    • Work with hardware vendors to complete warranty work and/or replacements.
    • Maintain hardware inventory.
    • Provide first-line hardware help desk support.
    35% Client operating system and software application support
    • Provide first-line software help desk support.
    • Install and troubleshoot client operating systems, application software, and the Microsoft Office suite of products.
    • Provide end-user support and training for the Foundation’s enterprise-wide CRM – Ellucian’s CRM Advance. Build custom queries, business processes, workflows, and dashboards.
    10% Cybersecurity awareness training and support
    • Deploy and manage cybersecurity awareness and training throughout the organization.
    • Stay current with cybersecurity threats and their relevance to UVM Foundation systems.
    10% Systems administration
    • Manage UVM Foundation systems user accounts and password resets.
    • Maintain shared network drives.
    5% Other duties as assigned

    MINIMUM SKILLS & ABILITIES
    • Broad technology experience that includes a range of hardware, software, operating system, and/or system administration experience.
    • The ability to support Windows workstations and their peripherals: in-depth understanding of the Microsoft Windows operating system, installation and support of common application software, and the ability to troubleshoot and solve hardware and software problems.
    • The ability to build, configure, deploy, and physically move client workstations and associated hardware. Familiarity with system imaging software.
    • Experience with network file systems, Active Directory, and basic sys admin functions.
    • Understanding of basic end-user cybersecurity topics and the ability to share that knowledge with users.
    • Deep curiosity and a passion for technology and continuous learning.
    • The ability to identify a problem, independently construct a solution, and carry that solution through from beginning to end.
    • Strong interpersonal skills that support collaboration in a complex, evolving environment.
    • Effective problem-solving skills with the ability to communicate effectively in person, in writing, and by phone.
    • Collaborator and team-player, with a track record of working effectively with others toward common goals.
    • The ability to maintain a high level of confidentiality.
    • Demonstrated commitment to the principles of diversity, equity, and inclusion, combined with the ability to meaningfully apply those principles to strategy development and implementation.

    PREFERRED SKILLS & ABILITIES
    • Familiarity with Windows Deployment Services.
    • Experience with Group Policy.
    • Dell EMC client system certification or the ability to work toward certification upon hire.

    MINIMUM EDUCATION & EXPERIENCE
    Bachelor's degree in a technology field and one or more years of related or specialized experience; or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been developed.
  • 29 Days Ago
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Technical Operations Trainer
  • Weeks Medical Center - EMR SUPPORT
  • Lancaster, NH FULL_TIME
  • Job Summary: The Technical Operations Trainer is responsible for training Providers, Clinical and Nonclinical Staff on using Electronic Medical Records. The Technical Operations Trainer travels to var...
  • 1 Month Ago
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Customer Support Representative
  • Cellular Sales
  • South Burlington, VT OTHER
  • Cellular Sales Job Overview The Consumer Support Representatitve will provide on going support to our sales force by conducting research, preparing reports, and handling information requests. Assist i...
  • 19 Days Ago
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Sales Support Specialist
  • CRW Corp.
  • Williston, VT FULL_TIME
  • Wood’s CRW Corp., a second generation owned Construction Equipment Distributor, is seeking a qualified Sales Support Specialist to join our sales team at our Williston, VT location. This position prov...
  • 22 Days Ago
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Sales Support Specialist
  • Eastern Industrial Automation
  • Williston, VT FULL_TIME
  • **Job Title: Support Sales Specialist****Company:** Eastern Industrial Automation**Location:** Williston, VTEastern Industrial Automation is a leading provider of innovative industrial automation solu...
  • 26 Days Ago
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Technical Support
  • Computech Corporation
  • Essex, VT FULL_TIME
  • Job DescriptionJob description:Site Survey’s (LAN/WAN)Data CablingLoading of a supplied configurationBasic rack and stack installation of Cisco IPT equipment that doesn’t include onsite stagingCapable...
  • 1 Month Ago
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0 Technical Sales Support Specialist jobs found in Burlington, VT area

About Burlington, Vermont

Burlington is the most populous city in the U.S. state of Vermont and the seat of Chittenden County. It is located 45 miles (72 km) south of the Canada–United States border and 94 miles (151 km) south of Montreal. The city's population was 42,452 according to a 2015 U.S. census estimate. It is the least populous municipality in the United States to be the most populous incorporated area in a state. A regional college town, Burlington is home to the University of Vermont (UVM) and Champlain College, a small private college. Vermont's largest hospital, the UVM Medical Center, is located within t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$55,808 to $76,672
Burlington, Vermont area prices
were up 1.6% from a year ago
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What does a Technical Sales Support Specialist do?

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020