Technical Sales Support Specialist jobs in Cedar Falls, IA

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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IT Technical Support Representative
  • Waldorf University
  • Forest, IA FULL_TIME
  • Waldorf University is seeking interested and qualified candidates to join and add to the IT Department in Forest City IA, as a full-time IT Technical Support Representative. This position will support and maintain in-house and remote computer equipment and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation and network performance. Must be able to troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Primary work hours are 8:00am-5:00pm Monday through Friday with occasional evenings/weekends and extended hours when requested. Maintenance activities that affect service availability routinely require work outside of regular business hours. Excellent customer service and telephone support skills required.
    Specific Responsibilities
    • Provide friendly, customer service in the capacity of a help desk assistance
    • Prepare computers for residential campus use
    • Provide technical support for both hardware and software issues
    • Provide computer Move/Add/Change support in response to approved requests
    • Support University programs and policies
    • Apply hardware and software updates and upgrades as required
    • Repair University hardware and equipment as needed
    • Instruct users in the use of equipment and software
    • Troubleshoot application and system issues to resolution with minimal disruption to University operations
    • Maintain software, applications and equipment for low and mid-tier levels to ensure maximum uptime and reliability
    • Software and hardware familiarity should include both PC and MAC
    • Answer client's inquiries in person, through email and via telephone concerning systems operations
    • Diagnose system hardware, software and end user problems. Recommend or perform remedial actions to correct problems on knowledge of system operation
    • AV setup and support
    • Perform other related duties as required
    Qualifications
    • Completion of two years of college or equivalent with major in computer related courses; or equivalent combination of educational and experience working with personal computers
    • Experience working in an IT Help Desk capacity
    • Microsoft Certification Desktop Support Technician certification strongly desired
    • Experience working with telecom equipment is a plus
    • Interest and experience with AV equipment and set up
    Benefits: This is a full-time, non-exempt and benefit eligible position. Waldorf University offers a comprehensive benefit package with including: health, life, LTD, 401k match and tuition benefits for employees and their families, in addition to options in dental, vision, supplemental and voluntary life insurances and FLEX spending plan.
    To Apply: Interested and qualified candidates are asked to apply through the link below, upload their application materials including a letter of interest outlining your qualifications, a resume, and contact information for at least three professional references. Final candidate will be subject to a background investigation.
    Review of applicants will begin immediately and continue until position is filled.
    More information about Waldorf, visit: https://www.waldorf.edu/about
    Check out the Forest City aerial video created and produced by Waldorf’s very own History Professor, Dr. Kevin Mason, for his “Notes on Iowa” project https://www.youtube.com/watch?v=xRDnPXu7GYI
    Since 1903, Waldorf University has created opportunities for learning and service to students seeking well-rounded lives through education by establishing engaging online and residential communities centered on learning and faith. As a liberal arts university with core values Waldorf offers a curriculum to liberate the way students think so that they may develop a basic understanding and knowledge of how those in a variety of disciplines think and approach life. As a liberal arts university, Waldorf seeks to instill values of service, community, critical inquiry, and lifelong learning in each student and in the very culture of the college community. These values and this education prepare our graduates to understand and contribute to life in our complex and ever-changing world.
  • Just Posted

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Support specialist
  • Army National Guard
  • Charles, IA FULL_TIME
  • Job Description Join the Army National Guard as a Fire Support Specialist and become part of an elite field artillery team. You will provide the intelligence needed to support infantry and tank units ...
  • 3 Days Ago

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Sales Support
  • Fastenal
  • Marshalltown, IA FULL_TIME
  • Job Description Sales Support 1309 Industrial Blvd, Marshalltown, IA 50158 IA001 Single Customer Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 10 - 28 hours/week OVERVIEW: Working as P...
  • Just Posted

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Family Support Specialist
  • Child Abuse Prevention Service Inc
  • Marshalltown, IA FULL_TIME
  • Required: · 2-year degree in human services, education, or health/childcare related field · Valid driver’s license and proof of car liability insurance Preferred: · Bilingual in English or Spanish wit...
  • 12 Days Ago

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Desktop Support Specialist
  • tekshapers
  • Charles, IA CONTRACTOR
  • Title : Desktop Support Specialist Location : Charles City Iowa JD for - Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated...
  • 1 Month Ago

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IT Support Specialist
  • American Technology Consulting
  • Clarion, IA CONTRACTOR
  • Title: Computer Support Associate Location: 721 Central Avenue W Clarion IA USA 50525Interview: WebEx Description: Computer Support Associate Provides basic day-to-day operational support for a comput...
  • 18 Days Ago

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0 Technical Sales Support Specialist jobs found in Cedar Falls, IA area

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PT Customer Service Representative - Work From Home>
  • Time4Learning
  • Cedar Falls, IA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
  • 4/16/2024 12:00:00 AM

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FT Product Support Specialist - Work From Home>
  • Penta
  • Cedar Falls, IA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Health care benefits / 401(k) matching / Monthly c...
  • 4/16/2024 12:00:00 AM

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FT Product Support Specialist - Work From Home>
  • Penta
  • Waterloo, IA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Health care benefits / 401(k) matching / Monthly c...
  • 4/16/2024 12:00:00 AM

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Database Administrator - SQL Server
  • Genius Business Solutions Inc.
  • Waverly, IA
  • Job Description Job Description Database Administrator - SQL Server | Waverly, IA | 3+ Months Work you'll do/Responsibil...
  • 4/15/2024 12:00:00 AM

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Airway Transportation Systems Specialist (SSC Coordinator)
  • Federal Aviation Administration
  • Waterloo, IA
  • ** Airway Transportation Systems Specialist (SSC Coordinator)** **Department of Transportation** ** ATO - Central Servic...
  • 4/14/2024 12:00:00 AM

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Configuration Analyst - Product Engineering Support
  • Rose International
  • Waterloo, IA
  • Date Posted: 04/05/2024 Hiring Organization: Rose International Position Number: 461799 Job Title: Configuration Analyst...
  • 4/13/2024 12:00:00 AM

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Desktop Support Technician-Onsite
  • Ovation Workplace Services Inc.
  • Charles City, IA
  • Job Description Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to...
  • 4/13/2024 12:00:00 AM

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Computer Support Associate - Waterloo
  • RK Management Consultants, Inc. (RKMC)
  • Waterloo, IA
  • Job Duties: " Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in ...
  • 4/12/2024 12:00:00 AM

Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2010 census, the city population was 39,260. It is home to the University of Northern Iowa, a public university. Cedar Falls is located at 42°31′24″N 92°26′45″W / 42.52333°N 92.44583°W / 42.52333; -92.44583 (42.523520, −92.446402). According to the United States Census Bureau, the city has a total area of 29.61 square miles (76.69 km2), of which, 28.75 square miles (74.46 km2) is land and 0.86 square miles (2.23 km2) is water. Natural forest, prairie and wetland areas are found within the city limits at the Hartma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$51,610 to $70,904
Cedar Falls, Iowa area prices
were up 0.8% from a year ago

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