Technical Sales Support Specialist jobs in Des Moines, IA

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

Recently Added Technical Sales Support Specialist jobs

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(37196) CCMS/Ag Management Solutions: Machine Support Specialist
  • Staff Finders Technical of Oregon
  • Johnston, IA FULL_TIME
  • Location: Urbandale, Iowa
    Approved Duration: 27 months
    Accessibility: Onsite
    Shift Days: Monday – Friday
    Shift Hours: 7am – 3:30pm
    We would prefer candidates that can be work onsite. Depending on the level of the candidate and skill set they bring, we might consider remote. Key skills would be technical aptitude and a strong sense of urgency in troubleshooting problems. Previous precision ag technology experience would be a big plus.
    Description: As a Machine Support Specialist for John Deere ISG (Intelligent Solutions Group) located in Urbandale, Iowa, you will troubleshoot complex issues, support Channel Partners, Field Teams, and Customers by using the CCMS (Case & Contact Management System, formerly known as DTAC) to resolve complex field issues.
    Primary role(s):
    • Promote use and improvement of Technical Information and preferred delivery channels
    • Assist Problem Resolution Specialists in collecting data supporting the development of Evidence Packages to reduce time to resolve field issues
    • Assist Dealers/TCSMs (Territory Customer Support Managers) with in-field problem resolution
    • Identify need for developing and authoring new solutions
    • Participate in cross-functional teams in areas including Problem Resolution, Product Improvement, Product Development and Marketing by representing the voice of the customer
    • Participate in the development and delivery of technical training material
    Required Skills/Knowledge/Relevant Work Experience:
    • Experience demonstrating strong analytical skills and sense of urgency in solving customer issues.
    • Strong ability to self-learn and share product knowledge.
    • Experience reading engineering prints and schematics.
    • Experience/aptitude of strong technical skills & knowledge, particularly in hydraulic and electric systems.
    • Ability and willingness to travel domestically up to 25% and internationally on occasion.
    • Ability and willingness to work occasional Late shift (11:00 am - 7:30 pm) including extended and weekend hours to support seasonal volume.
    Desired Skills/Knowledge/Relevant Work Experience:
    • Knowledge or experience supporting products and their functions.
    • Knowledge or experience with AMS (Ag Management Solutions) components.
    • Knowledge or experience with the CCMS.
    • Bachelor's degree in Agriculture, Technology, Engineering, Marketing, or equivalent discipline/work experience.



    About Staff Finders Technical of Oregon:

    Founded in Oregon and Servicing the U.S. from Manufacturing, Aero space, Semi Conductor, Electronics. Circuit Board Contractors I.T., Hardware and Software Engineering. We are a women owned business with our founder having over 30 years experience and contacts in these Industries. Let us help you with your next career move send all resumes to our email and we will promptly get busy on your career change. Welcome to our site www.stafffinders.com Best wishes on you next move forward in your career. call today 503 617 2979

  • 11 Days Ago
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Technical Support Specialist
  • ISPN
  • Des Moines, IA FULL_TIME
  • Employment type: Full-timeCompensation: $15/hour start (pay differential for Spanish speaking applicants)Location: KS, MO, or IA Residents Only. ISPN is a proud employer providing job opportunities in...
  • 18 Days Ago
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IT Technical Support Specialist
  • UnityPoint Health
  • Fort Dodge, IA OTHER
  • OverviewWe are seeking a IT Technical Support Specialist! As a member of the Client Device Support team you will be responsible for supporting and resolving technology issues and project initiatives i...
  • 1 Day Ago
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IT Technical Support Specialist
  • UnityPoint Health
  • Des Moines, IA OTHER
  • OverviewWe're seekign an IT Technical Support Specialist to join our team! In this role, you will be responsible for resolving technology issues and project initiatives in the region, maintains a stro...
  • 9 Days Ago
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Technical Support Specialist
  • Chubb External
  • Johnston, IA FULL_TIME
  • Essential Job Duties and Responsibilities: Answer, log and monitor progress of Help Desk calls in a fashion that provides timely and professional service to Divisions Agents and Adjusters. Plan, organ...
  • 28 Days Ago
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Technical Support Specialist - Level 1
  • Continuum Advantage LLC
  • Waukee, IA FULL_TIME
  • Myriad Advisor Solutions, located in Waukee, Iowa, is seeking a Technical Support Specialist to join our growing team! If you have work experience or possess a strong interest in the Information Techn...
  • 30 Days Ago
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0 Technical Sales Support Specialist jobs found in Des Moines, IA area

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Customer Support Engineer
  • Fastpath Solutions, LLC.
  • Des Moines, IA
  • **Customer Support Engineer** Support Des Moines, Iowa Minimum Experience **Mid-level** We decided to answer that challe...
  • 4/26/2024 12:00:00 AM
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Technical Support Engineer
  • LevelUP HCS
  • Ankeny, IA
  • THIS POSITION IS CONTRACT-TO-HIRE. As a Technical Support Engineer, you will directly report to the National Operations ...
  • 4/23/2024 12:00:00 AM
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Technical Support Manager
  • Conexon Llc
  • Des Moines, IA
  • DescriptionCompany Overview:Conexon is a leader in providing rural fiber-optic networks and broadband solutions, dedicat...
  • 4/23/2024 12:00:00 AM
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Engineer, Cyber Security Operations (IR)
  • Cardinal Health
  • Des Moines, IA
  • Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and product...
  • 4/23/2024 12:00:00 AM
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Application Support Engineer
  • SymphonyAI
  • Stuart, IA
  • Introduction: A role of Application Support Engineer exists in the Global Customer Support organization of a major multi...
  • 4/22/2024 12:00:00 AM
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Tier 1 Technical Support Representative (REMOTE IOWA)
  • Aureon
  • West Des Moines, IA
  • Job Responsibilities: Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions...
  • 4/22/2024 12:00:00 AM
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Quality Assurance Automation Engineer
  • Aureon Consulting
  • Des Moines, IA
  • NO 3RD PARTY INQUIRIES – CONSIDERING DIRECT APPLICANTS ONLY Aureon Consulting has an immediate need for a QA Automation ...
  • 4/22/2024 12:00:00 AM
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Quality Assurance Automation Engineer
  • Aureon Consulting
  • Des Moines, IA
  • NO 3RD PARTY INQUIRIES CONSIDERING DIRECT APPLICANTS ONLY Aureon Consulting has an immediate need for a QA Automation En...
  • 4/22/2024 12:00:00 AM
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About Des Moines, Iowa

Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$54,297 to $74,595
Des Moines, Iowa area prices
were up 0.8% from a year ago
View detail

What does a Technical Sales Support Specialist do?

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020