Technical Sales Support Specialist jobs in Fort Worth, TX

Position Overview

• Supports marketing department by gathering, organizing and preparing information for data entry into the appropriate system databases
• Maintain accurate and up-to-date records of customer information and contact details in CRM system
• Prepare and maintain sales documents and presentations as needed
• Provide support to customers or clients by addressing inquiries, resolving issues, and escalating problems to the appropriate sales
• Assist the sales team with administrative tasks, so that sales representatives have the information and resources they need to succeed
• Provides notification of any pricing errors and works with teams to ensure pricing is corrected in a timely manner
• Proofs and corrects data entered against the original source documents for accuracy
• Initiates and answer correspondence as needed to support business needs
• Coordinate with other departments, such as logistics and finance, to ensure timely order fulfillment and payment processing
• Monitor inventory levels, coordinating with relevant departments to ensure stock availability and accuracy
• Perform miscellaneous job-related duties, including but not limited to:
  • Product item maintenance in retailer systems, client systems, and S&K systems
  • Collect and report client specific promotional quantities on an item-by-item basis
  • Coordinate distribution of product samples and coupons
  • Coordinate product demonstrations and events
  • Track client trade spending by retailer
  • Analyze and support reporting requirements for clients

• Accuracy-related to data and spreadsheets
• Strong written and oral communication skills
• Excellent analytical, written, and oral communication skills
• The ability to manage several projects simultaneously to completion is essential

Qualifications

• Bachelor’s Degree or equivalent experience preferred
• Proficient in Microsoft Office (Outlook, Excel, Power Point, Word)