Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
National Inventory Market Support SpecialistCellular Sales Inventory Troubleshooting Champion
Job DescriptionCreate a great support experience for our front line sales reps and market inventory teams.This job is the people-oriented, problem-solver’s dream job!
The goal of this position is to assist markets as they support front line sales reps whoencounter inventory related issues. This position will work within our National Inventoryteam in order to quickly and effectively remedy inventory related problems as they ariseduring the course of business.
● Be the Expert ○ Quickly identify and resolve various inventory issues caused by both rep and system errors. ○ Effectively navigate our suite of troubleshooting tools● Close the Loop ○ Proactively identify issues by researching daily inventory counts. ○ Work with both national and regional inventory teams to research and close out aging Purchase Orders, Sales Orders, RMAs, etc.
Ideally we’re looking for a champion who’s already here at Cellular Sales. Realistically, ourideal candidate is likely working in inventory or inventory management and possessestremendous organizational and relational skills.
Desired Skills & Experience
If you can accomplish the above, you’ve got what it takes. Success in this role comes from:(1) A deep understanding of the ways products make their way into our inventory flows; (2) Acommitment to minimizing the financial impact of inefficiencies occurring at any point in ourlogistical flow; (3) An advanced working knowledge of our current and future inventorysystems; (4) The ability to provide markets with timely and effective real-time resolutions forinventory related problems.
If this sounds like you, and you would like to put both your troubleshooting skills to work, weshould talk!
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