Technical Sales Support Specialist jobs in Loveland, CO

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Specialist
  • Avo Multi-amp Corporation
  • Fort Collins, CO FULL_TIME
  • Essential Job Responsibilities:

    • Provide timely technical support for customers and service technicians (over the telephone, on-line networks, and/or email) in a manner that both solves the problem and creates customer goodwill for Megger. Document customer questions and problems, test/verify customer problems. When needed, escalate issues to engineering and management. Document/communicate escalated problems to engineering for resolution while building teamwork with engineering. If necessary, visit customer sites to solve problems, install hardware, or recommend system solutions.
    • May be required to participate in quality review and assessment of Megger Baker Instrument product performance.
    • May be required to teach Megger Baker Instrument support, troubleshooting, and repair processes to other technical support personnel.
    • May be required to develop new support processes as new Megger Baker Instrument products become available.
    • May have some involvement in customer-specific modifications/SQRs when appropriate, and/or design recommendations for evaluation by engineering. May be required to work cooperatively, both internally and externally, in SQR development.
    • May be required to aid in technically challenging troubleshooting and repair processes.
    • Notifying programmers and authors regarding software/firmware problems. Coordinates requests for replacing defective parts with appropriate support administrator. Receives input from customers and field sales on current market requirements. Forward product specification requirements to Marketing and Engineering groups for future product development.
    • Categorize, document, and report on field findings and observations; help identify voids and areas for improvement in performance, service, and application of Megger Baker Instrument products; provide feedback and recommendations to Engineering for use in new designs or sustaining tasks.
    • Create and submit articles for publication in the TSG Self Help Portal Knowledgebase; review new Knowledgebase articles.
    • Compose and review Field Service Bulletins (FSBs).
    • Minimal travel may be needed.
    • Other duties as assigned.

    To include but not limited to:

    • Performs a variety of semi-routine support activities in the technical support function.
    • As a technical liaison, responsible for providing troubleshooting and technical support to company field engineers, technicians, and customers.
    • Assesses and responds to situations where standard procedures have failed in isolating or repairing the problem equipment or software.
    • Reports design, reliability, and maintenance problems to engineering.
    • May be involved in customer installation and training programs. Uses prior experience to resolve non-standard problems.
  • 8 Days Ago

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Technical Support Specialist
  • MEGGER GROUP
  • Fort Collins, CO OTHER
  • Job Details Job Location: FC Colorado - Fort Collins, CO Salary Range: Undisclosed Job Category: Customer Service DescriptionEssential Job Responsibilities: Provide timely technical support for custom...
  • 9 Days Ago

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Technical Sales Specialist
  • Pete Lien & Sons, Inc.
  • Laporte, CO FULL_TIME
  • Pete Lien & Sons: LaPorte, ColoradoTo Apply: visit www.petelien.comTechnical Sales Specialist - Immediate OpeningBenefits Beginning on Day 1!About the role...Pete Lien & Sons: LaPorte, ColoradoTo Appl...
  • 2 Months Ago

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Information Technology Technical Support Specialist I
  • Poudre School District
  • Fort Collins, CO OTHER
  • View Job Description Here Information specific to this position: Pay Range: $26.68-$29.88 (min – 12% above min)/hr* Hours/day: 8 Work calendar days: 260 Duration of position: Ongoing Benefits include:...
  • 13 Days Ago

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Sales Support Specialist- Louisville
  • Eagle Rock Distributing Company
  • Loveland, CO FULL_TIME
  • Ready for a fun working environment in an exciting industry with great growth potential? We're a family-run distributor that lives its values every day and we're looking for great employees like you. ...
  • 5 Days Ago

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Sales Support Specialist- Boulder
  • Eagle Rock Distributing Company
  • Loveland, CO FULL_TIME
  • Ready for a fun working environment in an exciting industry with great growth potential? We're a family-run distributor that lives its values every day and we're looking for great employees like you. ...
  • 5 Days Ago

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0 Technical Sales Support Specialist jobs found in Loveland, CO area

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Staff Technical Support Engineer (TSE 4)
  • Broadcom, Inc.
  • Broomfield, CO
  • Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Cl...
  • 5/4/2024 12:00:00 AM

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Helpdesk Support Services Specialist Intermediate
  • Cherokee Nation Businesses
  • Fort Collins, CO
  • Job Description Help Desk Support Service Specialist Intermediate Cherokee Nation Management & Consulting (CNMC) will pr...
  • 5/4/2024 12:00:00 AM

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PT Customer Service Representative - Work From Home>
  • Time4Learning
  • Loveland, CO
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
  • 5/4/2024 12:00:00 AM

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Technical Support Specialist - In-House Diagnostics
  • Antech Diagnostics
  • Loveland, CO
  • We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to mak...
  • 5/3/2024 12:00:00 AM

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Desktop Support Supervisor
  • The Doyle Group
  • Boulder, CO
  • Desktop Support Supervisor (On-site) The Doyle Group is a leading IT consulting and placement firm, dedicated to providi...
  • 5/3/2024 12:00:00 AM

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Frontline Support Engineer
  • Creative Financial Staffing
  • Broomfield, CO
  • Frontline Support Engineer (Must live in Colorado) No Sponsorships or C2C About the company Smaller company and Team Mos...
  • 5/2/2024 12:00:00 AM

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Technical Support Engineer
  • Yoh, A Day & Zimmermann Company
  • Broomfield, CO
  • Job Description Job Description Technical Support Engineer : As a Technical Support Engineer, you will take your vast kn...
  • 5/1/2024 12:00:00 AM

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Customer Technical Support Specialist
  • Companalyst
  • Boulder, CO
  • * Customer Technical Support Specialist in Floify **Customer Technical Support Specialist** POSTED ON 2/24/2022 AVAILABL...
  • 4/30/2024 12:00:00 AM

Loveland is the Home Rule Municipality that is the second most populous municipality in Larimer County, Colorado, United States. Loveland is situated 46 miles (74 km) north of the Colorado State Capitol in Denver. Loveland is the 14th most populous city in Colorado. The United States Census Bureau estimated that in 2014 the population of the city was 72,651. The city forms part of the Fort Collins-Loveland Metropolitan Statistical Area and the Front Range Urban Corridor. The city's public schools are part of the Thompson R2-J School District....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$55,198 to $75,833
Loveland, Colorado area prices
were up 2.3% from a year ago

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020