Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Technical Support Specialist - HYBRID (PHX)
The Technical Support Specialist role involves delivering Tier 1-3 Tech Support through chat or email across various technology platforms. This hybrid position requires a blend of technical expertise and customer service-oriented tasks. Candidates should possess experience in troubleshooting, replicating, and resolving technology issues. An ideal candidate can communicate effectively with both technical and non-technical individuals and is capable of configuring, supporting, and offering remote assistance for the respective product. This may encompass addressing billing and account concerns, as well as providing technical support for the product. You will be asked to come into the office 3 days per week.
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0 Technical Sales Support Specialist jobs found in Phoenix, AZ area