Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
The Senior Technical Customer Service Representative is responsible for processing inbound service requests for Scientific and Commercial customers in a timely and accurate fashion. The role requires close coordination with engineering, manufacturing, sales and marketing, operation, and finance to support technical and service inquiries or complaints. Provide new and current customers with product information including pricing, delivery, inventory stocking, and/or back-order availability.
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Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
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Work Location: In person
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