Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Technical Support Specialist
Come work at one of the best and fastest growing companies in Sarasota County!
Lightspeed Voice is an award-winning hosted VoIP provider that provides our enterprise-grade communication platform to businesses across the country. We’re looking for smart, hardworking people to join our team and be a part of our growth and success.
Lightspeed Voice is currently seeking Technical Support Professionals to support our customers by phone and email. If you have previous technical support experience, great communication skills, and the desire to learn everything there is to know about Linux, Networking, and telephony, this may be the perfect job for you. The position is ideal for an ambitious, experienced support professional who seeks an opportunity to join an entrepreneurial and rapidly growing company.
We're looking for candidates with the following qualities and experience:
Lightspeed Voice offers competitive compensation based on experience. We also offer comprehensive benefits including 100% employer paid health, dental, and vision insurance and paid vacation time.
Benefits:
Required education: High school or equivalent.
Experience level:
Required experience: Networking, VoIP, Customer Service, Call Center: 1 year.
Salary: $21.00 per hour
Job Type: Full-time
Schedule:
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: No more than 40 per week
Benefits:
Compensation package:
Experience level:
Schedule:
Ability to Relocate:
Work Location: In person
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