Technical Sales Support Specialist jobs in Wilkes Barre, PA

A Sales Assist Support Specialist is responsible for assisting our Territory Representatives who are enrolled in the Sales Assist program by completing a variety of administrative tasks.

The scheduled shift for this position is 10:30am-7pm with the flexibility to cover the operating hours of 7:00am to 8:30pm as needed.

In order to be successful, a Sales Assist Support Specialist must possess the following:

• Strong work ethic that includes neatness and punctuality.
• Proven ability to work with multiple departments and Territory Representatives.
• Ability to work independently and within a team environment.
• Solid computer skills with knowledge of Microsoft Word, Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Ability to complete tasks accurately and on-time, with a focus on accuracy and attention to detail.
• Ongoing flexibility and commitment to meeting the evolving needs of our sales and business groups.
• Excellent time management, prioritization, problem solving, and organizational skills
• Strong interpersonal skills.
• Ability to respond effectively to inquiries or complaints and maintain confidentiality of sensitive information.
• Willingness to adapt to changing business needs and deadline.

Duties and Responsibilities:

• Run necessary business reports and collating the data as needed.
• Submit various internal requests for TRs such as credit rebills, CRM requests, backorder issues & concerns, etc.
• Complete customer orders at TR requests.
• Enter price overrides for TRs.
• Complete Price Comparisons.
• Assist on special projects when needed.
• Complete Monthly Expense Reports.
• Perform other duties as assigned to support the efficient operation of the department and company.

Who We Are: It’s our mission to deliver success smile after smile.

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

Why join our team?

• Excellent compensation package, including a flexible benefits plan, a paid time off plan and a generous 401 (k) retirement plan
• Annual Profit Sharing
• Medical, Dental, Vision effective Day 1
• We drive dentistry forward by leveraging innovative solutions and our caring family culture.
• #19 Best Companies to Work for in Health Care

If you enjoy working for a progressive company that is growth minded and values customers & associates we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success.