Technical Support Analyst jobs in Cedar Rapids, IA

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Technical Support Analyst
  • krg technology inc
  • Rapids, IA FULL_TIME
  • Company DescriptionJayKrg Tech inc661 367 8000 Ext  406 | jeyakumar @ krgtech.comJob DescriptionResponsibilities include new hardware deployment, infrastructure changes, and assisting technical teams in troubleshooting and recovery of networks, servers, phone systems and manufacturing/warehouse systems. End user support focus on asset refresh of desktops, laptops and printers. (Assist with asset refreshes when coordinated with a schedule support visit) Directs and influences customers to follow I/T policies and procedures Maintain confidentiality - Shares resolutions with team members and 1st level support Participates and contributes in team meetings Identifies internal or external resources to address issues Has excellent customer service skills Troubleshoots medium to high complexity issues and resolves within SLA Develops clear and concise work product deliverables Can work on multiple tasks and set work priorities to meet deadlinesQualificationsIn-depth knowledge and experience configuring and supporting Windows servers and PCs (software and hardware). Experience installing and configuring local area network equipment (routers, switches, network-attached printers, wireless APs, etc.) Ability to troubleshoot issues across the overall infrastructure stack (server/network/client). Track record of providing excellent customer service. Open to new ideas and a proven team player, works well under pressure with tight deadlines while maintaining composure and positive attitude. Works independently, prioritizes work and assigns appropriate sense of urgency to issues 5 years experience supporting technical infrastructure in a large scale, distributed environment. A or equivalent certification desired Cisco network certification desired Microsoft certification desiredAdditional InformationAll your information will be kept confidential according to EEO guidelines.
  • 1 Month Ago

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IT Technical Support Specialist
  • UnityPoint Health
  • Dubuque, IA OTHER
  • OverviewWe are seeking a IT Technical Support Specialist! As a member of the Client Device Support team you will be responsible for supporting and resolving technology issues and project initiatives i...
  • 17 Days Ago

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Technical Customer Support Representative
  • Foundations in Learning
  • Coralville, IA FULL_TIME
  • We are looking for a great communicator that is passionate about problem solving. The Technical Customer Service Representative will combine technical expertise with customer service to help our staff...
  • 14 Days Ago

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IT Technical Support Specialist
  • UnityPoint Health
  • Rapids, IA OTHER
  • Overview Why UnityPoint Health? Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members. Culture – At UnityPo...
  • 14 Days Ago

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IT Technical Support Representative
  • UnityPoint Health
  • Hiawatha, IA OTHER
  • OverviewAs a member of the IT Service Center team, the Technical Support Representative is responsible for first-line IT support for all UnityPoint Health regions. This position works closely with Uni...
  • 15 Days Ago

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IT Technical Support Rep
  • UnityPoint Health
  • Hiawatha, IA OTHER
  • OverviewWe are seeking a Technical Support Representative! As a member of the IT Service Center team you will be responsible for first-line IT support for all UnityPoint Health regions. This position ...
  • 1 Month Ago

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0 Technical Support Analyst jobs found in Cedar Rapids, IA area

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Cedar Rapids, IA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/26/2024 12:00:00 AM

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Supervisory Legal Admin Specialist (Estate & Gift Tax) 12 month register Direct Hire Amended
  • Department Of The Treasury
  • Cedar Rapids, IA
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

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Senior Scientist
  • Bausch + Lomb
  • Cedar Rapids, IA
  • Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of ...
  • 4/24/2024 12:00:00 AM

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Senior Analyst, Program Management - Air Combat Test & Training (ACTT) (Onsite)
  • Prattwhitney
  • Cedar Rapids, IA
  • Senior Analyst, Program Management - Air Combat Test & Training (ACTT) (Onsite) page is loaded Senior Analyst, Program M...
  • 4/23/2024 12:00:00 AM

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EHR Systems Trainer
  • Physicians Clinic of Iowa, PC
  • Cedar Rapids, IA
  • Physicians' Clinic of Iowa is one of the leading multi-specialty clinics in the State of Iowa. Our commitment to our emp...
  • 4/22/2024 12:00:00 AM

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IT Support Technician
  • ITS-Iowa
  • Monticello, IA
  • Infrastructure Technology Solutions is a provider of IT Solutions for Businesses and K-12+Schools. We specialize in: clo...
  • 4/22/2024 12:00:00 AM

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Graduate Engineer - Public Works
  • MSA Professional Services
  • Cedar Rapids, IA
  • Overview MSA has an opportunity for a Graduate Engineer - Public Works at our Cedar Rapids, IA office location. You will...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
  • Department Of The Treasury
  • Cedar Rapids, IA
  • Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$34,509 to $43,913
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago

Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
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Collect statistics on calls, problems and resolutions.
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Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023