Technical Support Analyst jobs in Cleveland, OH

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Technical Project Analyst
  • Javitch Block
  • Cleveland, OH FULL_TIME
  • Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication and genuine approachability.

    The Technical Project Analyst will be responsible for:

    • Assessing project scope prior to project initiation
    • Meeting with subject matter experts as project work commences
    • Developing, testing and implementing technical changes required for workflow automation within our case management software
    • Completing routine maintenance within our case management software
    • Deploy changes in production including creating end-user job aids, PowerPoint presentations, standard operating procedures and in person or virtual training classes
    • Maintain project and testing documentation
    • Work with staff to roll out changes using job aids, PowerPoint presentations, virtual and in-person meetings and side-by-side training
    • Working with other departments to complete root cause analysis of issues that occur as a result of a software or workflow change and determine and complete a remediation plan to resolve the issue
    • Attending calls with vendors and clients to discuss projects

    Qualified Candidates:

    • Has experience working with a project team (does not need to be a PM)
    • Will be required to commute to downtown Cleveland Monday through Friday
    • Is a "doer" - someone who will want to help and get projects done, not necessarily coordinate those projects
    • Has an eye for detail
    • Is a team player
    • Has a go with the flow personality

    Education/Training/Experience

    • College degree is preferred
    • Prior experience deploying changes through a formal change management process
    • Prior experience as a software subject matter expert is preferred
    • Basic programming skills using a variety of languages

    Javitch Block offers a comprehensive benefits program including health insurance, life insurance, short and long-term disability, paid vacataion/sick time, and 401(k) with company match.

    You can learn more about Javitch Block LLC at www.jbllc.com

  • 25 Days Ago

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Technical Sales Support
  • JBT Corporation
  • Eastlake, OH FULL_TIME
  • Overview JBT Diversified Food & Health is a prime solutions and equipment provider within the fruit and vegetable industry segment. From preparation to preservation, conveying and packaging, our compr...
  • 21 Days Ago

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Technical Support Specialist
  • AM Industrial Group LLC
  • Cleveland, OH FULL_TIME
  • Our team is in need of an experienced IT support specialist. You’ll play a critical role on our team by ensuring our technical operations run smoothly. Applicants should be able maintain high levels o...
  • 23 Days Ago

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Technical Support Specialist
  • ScottCare Cardiovascular Solutions
  • Cleveland, OH FULL_TIME
  • Job Description BASIC PURPOSE/SCOPE The Technical Support Specialist assists our customers with phone and web-based technical support and troubleshooting for PC-related hardware and software issues. T...
  • 25 Days Ago

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Technical Support Specialist
  • Rust-Oleum
  • Cleveland, OH FULL_TIME
  • An excellent opportunity has arisen to join The Euclid Chemical team as Technical Support Specialist, Construction Products. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM...
  • 25 Days Ago

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Technical Product Support Specialist
  • iLocatum
  • Solon, OH FULL_TIME
  • Product Support Specialist- Solon, OH area (in office w/ some flexibility) 75 year old manufacturing company , based in NE Ohio, is looking to grow their Product Support Team/Field Support Team. This ...
  • Just Posted

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0 Technical Support Analyst jobs found in Cleveland, OH area

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Data Analyst- Remote
  • Oscar
  • Cleveland, OH
  • Data Analyst Job Description: We are seeking a skilled Data Analyst to join our team and contribute to the development a...
  • 3/29/2024 12:00:00 AM

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Sr. IT Data Analyst
  • Genesis Corp./New Journey AI LLC
  • Cleveland, OH
  • Genesis10 is seeking a Sr. IT Data Analyst for a leading company in Cleveland, OH. This is a direct hire, hybrid W2 posi...
  • 3/29/2024 12:00:00 AM

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Database Consultant - Remote
  • Oscar
  • Cleveland, OH
  • We are seeking a skilled Database Consultant to play a pivotal role in creating, optimizing, and maintaining production ...
  • 3/29/2024 12:00:00 AM

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Helpdesk Engineer
  • BlueBridge Networks
  • Cleveland, OH
  • Job Description Job Description · Provide tier 1-2 level support via remote access, telephone, email, and in-person corr...
  • 3/29/2024 12:00:00 AM

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LAN NETWORK ENGINEER (Software Defined Access (SDA))
  • Leidos
  • Cleveland, OH
  • Description Seeking an experienced LAN Network Engineer to support the NASA Office of Chief Information Officer (OCIO) N...
  • 3/28/2024 12:00:00 AM

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Service Desk Analyst I - 3rd Shift - Entry Level
  • Acuative Corporation
  • Strongsville, OH
  • Job Description Job Description Roles & Responsibilities The Service Desk Analyst performs the following roles and respo...
  • 3/28/2024 12:00:00 AM

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Lead .Net Developer
  • iSpace, Inc.
  • Cleveland, OH
  • Title: Technical Lead Location: Cleveland, OH Full-Time Employment with CLIENT Hybrid Work Travel: <5% Position Overview...
  • 3/28/2024 12:00:00 AM

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Business Systems Analyst III
  • AmTrust Financial Services, Inc.
  • Cleveland, OH
  • Overview: The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyz...
  • 3/25/2024 12:00:00 AM

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$35,489 to $45,158
Cleveland, Ohio area prices
were up 1.6% from a year ago

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