***This is a courtesy posting for the Colorado State Public Defender***
Salary: $4,451 - $6,076
Location of position (city): Multiple locations
We are recruiting to fill four new Technical Support Analyst positions assigned to support end-users with IT services. Positions will be placed in four of our regional trial offices. Office assignments include Downtown Denver; Centennial; Boulder or Golden; and Alamosa, Durango or Salida. Some positions cover regional offices in adjoining districts.
These positions are responsible for providing a full range of technical assistance and end-user support daily, in both onsite and remote helpdesk environments; and, participating in overall support, maintenance and monitoring of servers, storage, applications, equipment, and related systems and infrastructure. The individuals assigned to these positions report directly to the centralized IT End-User Support Manager, but must be able to perform routine assignments and day-to-day activities within the assigned locations independently. Responsibilities also include performing project-based technical support under the guidance of more senior IT professionals. Technical Support Analysts must be able to apply training and experience in the application of standards, procedures and methods to accomplish assigned tasks. Work requires the ability to assess and research solutions to a range of routine and semi-routine technical matters as well as, the occasional, moderately complex issues in the implementation and maintenance of computer operating systems, software, hardware, communications, and related equipment and devices in support of user and enterprise systems and infrastructure.
Colorado’s Office of the State Public Defender (OSPD) maintains a reputation as one of the top organizations in the nation specializing in the delivery of indigent criminal defense. We operate as an independent agency within the Judicial Branch of Colorado State Government with nearly 1,000 dedicated employees assigned to twenty-one Regional Trial Offices, a centralized Appellate Division, and a centralized Administrative Office. The mission of OSPD is to defend and protect the rights, liberties and dignity of those accused of crimes who cannot afford to retain counsel. We do so by providing constitutionally and statutorily mandated representation that is effective, zealous, inspired and compassionate.
We seek to hire professionals who are dedicated to furthering our mission and demonstrate compassion in their service to our clients. We are a fast paced, team-oriented environment, where self-motivation and a personal commitment to high performance are important attributes for success.
How to Apply:
Please submit your resume and cover letter via e-mail, to Laura Wheeler, End-User Support Manager, at Laura.Wheeler@coloradodefenders.us by Wednesday, May 25, 2022, 11:59 p.m. (Mountain Time) to be considered. Credentials should address how your skills and experience meet the qualifications for the position, and your interest in this position and working for the Office of the State Public Defender. (Only candidates selected for interviews will be contacted.)
NON-DISCRIMINATION
The Office of the Colorado State Public Defender provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, gender, age, sexual orientation, gender identity, religion, disability or other protected status, in accordance with applicable federal, state and local laws. Consistent with this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including the application and selection process. If you have a disability and require reasonable accommodation, please contact Laura Darrow at, laura.darrow@coloradodefenders.us.
BENEFITS OF WORKING FOR OSPD:
As an employee of Colorado State government, we offer group benefit plan options for you and your family (health, dental, life and disability). Please visit: https://stateofcoloradobenefits.com/ for details. Other benefits include retirement plan options through Colorado PERA www.copera.org, eleven paid holidays a year, and paid-time-off for personal and sick leave. Additional information about the Office of the Colorado State Public Defender can be found at: http://www.coloradodefenders.us/
Typical duties and responsibilities include, but are not limited to:
Education and Experience:
Preferred Qualifications:
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