Who we are:
FleetGenius, LLC, is the leading national company focused on providing total life-cycle sustainable container solutions to its customers. On behalf of its customers, FleetGenius, manages both plastic and steel cart inventories, delivery, retrieval and repairs, as well as warranty management and end of life recycling. FleetGenius is a paperless company, and all work actions are recorded electronically. FleetGenius Lenoir is the metal fabrication facility that manufactures waste Units.
Job Position: Technical Support Specialist
Job Type: Full-Time
Pay: WEEKLY PAY
Payrate: $55,000/yearly
Job Description
- Handling employee technical support cases through phone and email submission.
- Manage employee access to various platforms and services.
- Ensure employee hardware is up-to-date and secure.
- Evaluating current systems propose changes and make recommendations.
- Maintaining system functionality by testing computer components.
- Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action.
- Maintain company security by keeping sensitive information confidential.
- Preparing reference material for users by drafting operation instructions.
Skills and Qualifications
- Exceptional customer service.
- Strong written and verbal communication skills.
- Excellent problem solving and analytical ability.
- A passion for technology.
Benefits:
- Medical Insurance (Health Savings Account Option)
- Dental Insurance
- Vision Insurance
- Health-Care Flexible Spending Account
- Voluntary and Company-Paid Term Life/AD&D Insurance
- 401(k) Savings Plan with Company match after one-year of service
- Team member discount
- Paid holidays, vacation, and sick days.
- Voluntary Short-term and Long-Term disability
- Voluntary Critical Illness and Accident Insurance
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: 1808 Norwood St, Lenoir, NC 28645