Technical Support Analyst jobs in Greensboro, NC

The Finance/HR ERP Analyst (Analyst) is a mid-level technical position that provides technical support for critical enterprise functionality such as budgeting, procurement, payroll, general ledger, accounts payable and receivable, student billing, accounting, recruitment and hiring, classification and compensation, and benefits. The Analyst provides advanced technical support for the Banner ERP Finance and Human Resources modules, and related applications. This position performs business process analysis and design, serves as a team member in the deployment of new applications, the implementation of upgrades, or the development of new software, and serves an important role in application integration and project management. This position works with and coordinates activities across functional offices including Budget and Planning, Procurement, Accounting, Treasurer's Office, Talent Solutions, Classification and Compensation, Benefits, and others.

The Analyst reports to the Director of Enterprise Applications, works under the direction of senior technical staff, and is a mid-level technical member of the department. This position works across functional and technical offices to ensure that Banner and related applications function at a high level of effectiveness.

Information Technology Services (ITS) strengthens and supports the university's mission of teaching, research, and scholarly application of knowledge by providing the information technology infrastructure, software, hardware, and support to achieve the university's strategic goals. ITS is comprised of nine departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A&T State University permanent employees include the following and more:

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.