Technical Support Analyst jobs in Jacksonville, FL

C
Technical Support Analyst
  • Congruex
  • Jacksonville, FL FULL_TIME
  • Job Profile

    Technical Support Analyst - Genesis
    Jacksonville, FL
    Based on Experience
    Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.

    Who is Congruex

    Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
    We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
    We are building tomorrow, together. Will you join us?

    Your New Job

    Job Summary:
    Our operating unit provides construction services to telecommunications, and we are looking for a Technical Support Analyst to join our team. 
    We are looking for someone familiar with the cable TV / fiber optic construction process who works in the office, can read technical maps and call-in locating tickets.
    Job Responsibilities:
    • Assist Locators with the respective maps as needed
    • Updating Street sheet
    • Preparing Construction packages for subcontractors
    • Documenting and assisting with Damage Claims
    • Creating Labels, Printing Maps, Scanning Dailies, etc.
    • Assist / prepare packages and contracts for Large Project meetings
    • Creating Estimate maps for work expected to be completed.
    • Creating Final As-builts for the actual work performed
    • Verify all incoming Xnet Fiber and coax splicing dailies (or documenting design changes)
    • Review all “Business as Usual” dailies against P2 and design
    • P2 Chatter and task management with comcast
    • Maintain many Smart sheet and other online excel spreadsheets



    Required Skills & Qualifications:
    • A positive can-do attitude and openness to trying things new ways
    • GRIT values – Guts, Reliability, Innovation, and Teamwork
    • Proficiency in MS Office (MS Excel and MS Outlook, in particular)
    Desired Skills & Qualifications:
    • Previous experience in the telecom, utility, construction, and/or engineering industry
    • Valid state-issued driver’s license and/or dependable transportation to and from work (required)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem-solving skills
    • Excellent written and verbal communication skills
    • Strong organizational skills with the ability to multi-task

    Why Work At Congruex

    No matter what role you play, you are an important part of the One Congruex Family. We offer:
    • Medical, Dental & Vision Benefits
    • 401(k) Program with a Company Match
    • Free Wellness Resources & Marketplace Discounts
    • Paid Maternity & Parental Leave
    • Paid Basic Life Insurance & Voluntary Options
    • The pillars of Congruex culture are GRIT, safety, inclusion, and family.
    The Fine Print:
    We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

  • 4 Days Ago

T
Technical Publications Writer_Jax
  • Tactical Air Support
  • Jacksonville, FL FULL_TIME
  • POSITION ANNOUNCEMENT Jacksonville, Florida TECHNICAL PUBLICATIONS WRITER Operations / MRO Services Starting Salary Range: $74,000 - $84,000, DOE FLSA: Non-Exempt Tactical Air Support is Nevada Center...
  • 1 Month Ago

B
Technical Support
  • Bryte
  • Jacksonville, FL FULL_TIME
  • We're looking for a tech-savvy problem-solver to join our dynamic team as a Technical Support Specialist. You'll be the frontline hero, providing excellent customer service and resolving technical iss...
  • 20 Days Ago

T
Financial Analyst_Jax
  • Tactical Air Support
  • Jacksonville, FL FULL_TIME
  • POSITION ANNOUNCEMENT FINANCIAL ANALYST Tactical Air Support, Inc., a national company operating in 14 states across the country, provides domestic and international "Center of Excellence" training an...
  • 1 Month Ago

A
Board Certified Behavior Analyst (BCBA)
  • All Therapies Support, Inc.
  • Saint Johns, FL FULL_TIME
  • All Therapies Support, Inc. is seeking a skilled and compassionate Board-Certified Behavioral Analyst (or Certified Eligible) to join our team. Full time and part time positions available.Requirements...
  • 8 Days Ago

A
Board Certified Behavior Analyst (BCBA)
  • All Therapies Support, Inc.
  • Saint Johns, FL FULL_TIME
  • All Therapies Support, Inc. is seeking a skilled and compassionate Board-Certified Behavioral Analyst (or Certified Eligible) to join our team. Full time and part time positions available.Requirements...
  • 8 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Technical Support Analyst jobs found in Jacksonville, FL area

A
Java/RPG Programmer
  • Ascendo Resources
  • Jacksonville, FL
  • RPG Programmer w/ Java (2 openings) Client based in Jacksonville, FL (remote or hybrid) Direct Hire Description Ascendo ...
  • 4/18/2024 12:00:00 AM

C
Senior Network Engineer - Information Technologies
  • City of Jacksonville, FL
  • Jacksonville, FL
  • Location : Jacksonville, FL Job Type: Appointed Employee Job Number: 2024-05923 Department: FINANCE AND ADMINISTRATION O...
  • 4/18/2024 12:00:00 AM

A
MS SQL/BI Engineer
  • Ascendo Resources
  • Jacksonville, FL
  • MS SQL/BI Engineer Jacksonville, FL (Southside) Direct Hire Description This resource will be responsible for reporting ...
  • 4/18/2024 12:00:00 AM

E
Microsoft Developer
  • Execu-Sys, Ltd.
  • Jacksonville, FL
  • We are seeking a Microsoft Developer II to join our corporate office located in Jacksonville, FL. This is a remote with ...
  • 4/18/2024 12:00:00 AM

Y
Desktop Support Career Training Program
  • Year Up
  • Jacksonville, FL
  • "Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill develo...
  • 4/18/2024 12:00:00 AM

E
SCC Technical Support Analyst 2
  • Expert In Recruitment Solutions
  • Fernandina Beach, FL
  • The SCC seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual w...
  • 4/16/2024 12:00:00 AM

E
Help Desk Analyst 2
  • Expert In Recruitment Solutions
  • Fernandina Beach, FL
  • DAY TO DAY/ABOUT THE ROLE: Filters Help Desk calls and provides basic support and troubleshooting, such as password rese...
  • 4/16/2024 12:00:00 AM

F
Business Analyst (Remote)
  • Fidelity National Financial
  • Jacksonville, FL
  • Overview: POSITION OVERVIEW Fidelity National Financial (FNF) is seeking a Business Analyst to join our Corporate IT pro...
  • 4/15/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$34,113 to $43,408
Jacksonville, Florida area prices
were up 1.5% from a year ago

Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023