Description
Main Objective:
Provides first-level support to clients in the U.S. Accepts and logs all support calls, provides first-level research and resolution, and may refer to second-level support when higher skills are required to resolve the issue.
Roles & Responsibilities
These responsibilities include but are not limited to:
Training phase:
After training completion:
Winning Behaviors, Competencies, Skills
Physical Demands
Prolonged periods of sitting at a desk and working on a computer
Spend Time Making Repetitive Motions
Requirements
Qualifications & Requirements:
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0 Technical Support Analyst jobs found in Melbourne, FL area