Technical Support Analyst jobs in Orange, CA
Recently Added Technical Support Analyst jobs
Technical Support Analyst
- Robert Half
-
Foothill Ranch, CA
OTHER
- Robert Half is in search for a Technical Support Analyst for a Software Company in the Orange County area. As a Technical Support Analyst you will serve as the initial point of contact for all our customers seeking new products or support for their existing products. The Technical Support Analyst will be responsible for providing technical support to customers, ensuring that the rest of the staff has adequate support to work efficiently, and various administrative tasks. Our ideal candidate has a deep knowledge of customer service best practices, IT technical support experience, strong organizational skills, and the ability to work in a fast-paced environment with distractions, along with being self-motivated, professional, reliable, and trustworthy. Technical Support Analyst Responsibilities: Work closely with customers via telephone, e-mail, and conferencing for technical support Gather information to troubleshoot the issue from symptoms provided Demonstrate knowledgeable customer service support while maintaining a positive company image during interactions with customers Ensure customer satisfaction through the entire support process Accurately document and track both open and resolved issues Follow up with the customer until the issue is resolved Process all aspects of orders that come in correctly and efficiently (including licensing, payments, etc.) Communicate with customers regarding their payments and invoices in a professional and efficient manner Meticulous when reviewing data accuracy in orders and invoices Administrative tasks as needed Other tasks as required Specifics of Technical Support: Assist customers with desktop installations and silent installs Assist customers with subscription license setup, errors, and borrowing Assist customers with license conversions to Subscription Write technical notes for installations and licensing Test product installs on all operating systems Assist with the test matrix and create a virtual testing system to test installs on all operating systems Write technical enhancement requests for installation improvements based on customer requirements
- 16 Days Ago
Technical Support Analyst
- Robert Half
-
Foothill Ranch, CA
OTHER
- Robert Half is in search for a Technical Support Analyst for a Software Company in the Orange County area. As a Technical Support Analyst you will serve as the initial point of contact for all our cus...
- 16 Days Ago
Technical Trainer/ Technical Support
- Star Charge
-
Irvine, CA
FULL_TIME
- Job summary You are the expert of training in commissioning, troubleshooting, parts swapping and repairing. You are responsible for creating training materials in these areas, and you are the go-to pe...
- 10 Days Ago
Technical Support
- Atlas International Inc
-
Huntington, CA
FULL_TIME
- Benefits: 401(k) matching Company parties Competitive salary Health insurance Opportunity for advancement Paid time off Job Title: Technical Support Hourly Pay: $20-$25 Based on Experience Location: O...
- 18 Days Ago
Sr. Financial Analyst
- Corporate Support Center
-
Irvine, CA
FULL_TIME
- Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eat...
- 8 Days Ago
Manager, IT Technical Analyst
- Hyundai Capital America
-
Newport, CA
FULL_TIME
- Manager, IT Technical Analyst - (240000B4) Description Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to...
- 4 Days Ago
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0 Technical Support Analyst jobs found in Orange, CA area
Help Desk Analyst
- Kinetic Personnel Group
-
Newport Beach, CA
- Job Description Job Description KPG has partnered with a busy and Essential Manufacturer for a Direct Hire opportunity. ...
- 5/14/2024 12:00:00 AM
IT Helpdesk - Burbank, CA
- Merge IT LLC
-
Burbank, CA
- Our enterprise-level client in Burbank, California, has an immediate need for several Helpdesk Analysts. Please see belo...
- 5/14/2024 12:00:00 AM
Help Desk Analyst
- Henkels & McCoy
-
Pomona, CA
- Overview: MasTec, Inc. is a leading national infrastructure construction company. Henkels & McCoy, Inc. (H&M) is part of...
- 5/14/2024 12:00:00 AM
Help Desk Analyst
- Insight Global
-
Ontario, CA
- The Helpdesk Analyst (II) will perform first level technical support and service restoration for daily operations in a c...
- 5/12/2024 12:00:00 AM
Help Desk Analyst
- Insight Global
-
Ontario, CA
- This position is onsite 5 days a week! JOB PURPOSE The Helpdesk Analyst (II) will perform first level technical support ...
- 5/12/2024 12:00:00 AM
Help Desk Analyst
- Insight Global
-
Ontario, CA
- Title: Helpdesk Analyst II Company: SHI International Corp Location: Ontario, CA 91764 Workplace: 5 days ONSITE Employme...
- 5/12/2024 12:00:00 AM
Desktop Support Analyst
- Altera Digital Health Inc. United States
-
Whittier, CA
- Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers ...
- 5/11/2024 12:00:00 AM
Help Desk Analyst-Temp
- BCBG Maxazria
-
Los Angeles, CA
- This position reports to the Supervisor of the Operations Center Help Desk. The Help Desk Analyst provides the Informati...
- 5/11/2024 12:00:00 AM
About Orange, California
Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014.
The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$39,984 to $50,881
Orange, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Technical Support Analyst do?
Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023