Technical Support Analyst jobs in Spokane, WA

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ERP Functional / Technical Analyst
  • RECGROUP
  • Moses Lake, WA FULL_TIME
  • REC Silicon is committed to the holistic approach with our company benefits. Once you’re here, you’re family and we want you to be safe, healthy, and engaged during your rewarding career. Designed not just for our team, but also families, our benefits offer the following: 

    • Generous PTO: Your off time is important. We offer 144 hours of PTO per year for the first 5 years of employment. Year six, 184 hours. High maximum balance and cash out option.
    • Medical/Dental/Vision: Majority of premiums paid by REC Silicon for you and your dependents. Includes virtual medical and mental health options.
    • Additional Health Coverage: FSA and HSA available. Voluntary insurance options include life and AD&D, accident, hospitalization and critical illness.
    • Earn More: We offer a generous annual company bonus plan in addition to salary/wage.
    • 401(k) Savings Plan: Jump start your retirement with REC Silicon’s discretionary contribution that increases with longevity and does not require an employee contribution. Match also available.
    • Company-Paid Benefits: Life insurance, short & long-term disability insurance, Life Flight, Employee Assistance Program (EAP), wellness reward program, pharmacy advocacy and disease management program.
    • Flexibility: We support employees through flexible work schedules and limited work from home options.
    • Additional Benefits: We provide position-based clothing, travel expenses, training and additional materials needed on a case-by-case basis.

    Salary range

    $78,000 - $118,000 / year

    Summary

    Responsible for supporting the operational efficiency of the organization's ERP System and related Business Software Applications.

    Essential Duties and Responsibilities

    The following examples of duties and responsibilities illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties.  Other essential duties may be assigned consistent with the general scope of the position. 

    • Support and maintain the company's SAP technologies investments.
    • Coordinate SAP processes for change management, application security, and enhancements.
    • Analyze and prioritize reported issues, collaborating with SAP support teams for resolutions.
    • Engage with Business Process Owners to gather and prioritize business needs and define supporting processes.
    • Explain the interactions between processes, systems, and users.
    • Conduct training sessions on SAP component interactions and technical solutions for improved productivity.
    • Develop functional design documents for reports, interfaces, etc.
    • Devise plans to enhance user understanding of the system, identify potential issues, and recommend solutions.
    • Offer guidance on system options and their business implications during functional changes.
    • Maintain system documentation and review technical designs and unit test results.
    • Assist in creating and updating training materials for Business Process Owners.
    • Research new SAP functionalities and collaborate on evaluating and implementing them.
    • Actively participate in IT and project team meetings across primary and remote sites.
    • Provide project status reports to management, customers, and team members.
    • Provide support for legacy ERP systems, such as Prism, as directed.

    Qualifications

    Incumbents must have demonstrated knowledge and abilities in these areas. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

    Education and/or Experience

    • A minimum of a bachelor’s degree in engineering or computer science, or an equivalent combination of education and experience.
    • Familiarity with business process analysis methods, flowcharting, and documentation techniques, along with adherence to the Software Development Life Cycle (SDLC).
    • Additional experience in Data Warehouse is highly beneficial.

    Computer Skills

    • Proficiency in Microsoft Office applications.
    • Functional expertise in two or more of the following SAP modules: Materials Management, Plant Maintenance, Finance/Controlling, Sales & Distribution, Human Resources, Quality Management, Project Systems, and Workflow.
    • Hands-on experience with SAP ECC 6.0 or newer versions.
    • Basic technical proficiency in SAP development tools, interfaces, and protocols.
    • Experience with SAP configuration methods, tools, and techniques.

    Other Skills and Abilities

    • Strong communication skills essential for effective interaction with support organization members, Business Process Owners, super users, and end-users.
    • Demonstrated ability to deliver results, supported by strong organizational skills.
    • Excellent written and verbal communication skills are a prerequisite.

    These skills and abilities are typically acquired through a combination of education, experience and training. This combination will provide the competence to perform the work of the position.

    Environmental Responsibilities

    REC is committed to managing its manufacturing operations in a manner that is environmentally responsible and protects the current and future environmental interests of all interested parties within which the company operates.  It is each employee’s responsibility to recognize and report environmental concerns to appropriate management and HSE staff.  

    Supervisory and Budgetary Responsibilities

    • None

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    • Frequently required to stand, walk, sit, use hands and fingers, reach outward, reach above shoulder, and climb.
    • Occasionally required to crawl, squat, or kneel, and bend.
    • Frequently required to lift and/or carry 20 pounds or less and occasionally required to lift and/or carry 21 to 50 pounds.
    • Frequently required to push and/or pull up to 25 pounds and occasionally up to 40 pounds.
    • Vision requirement includes near and distance, color, peripheral, and depth perception.
    • Must have a sense of sound, smell, and touch.
    • Must be able to wear Personal Protective Equipment (PPE), including standard issued PPE and respiratory devices.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the employee works in an indoor/outdoor manufacturing environment and must occasionally spend extended time in outdoor conditions
    • The noise level in the work environment is usually moderate
    Back Apply Now
  • 1 Month Ago

D
Tier 2 Technical Support
  • Devfuzion IT, Marketing & Design
  • Spokane, WA FULL_TIME
  • Job Description: Tier 2 Technician About you: · You love computers, software, and technology · You love to learn and explore new systems · When you find a problem, you know how to find a solution · Yo...
  • 18 Days Ago

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Technical Customer Support
  • Inland Cellular
  • Lewiston, ID FULL_TIME
  • Looking to join the best wireless team in the west?! We are always looking for good people. Inland Cellular is a regionally owned and operated wireless company with nationwide service. We have been pr...
  • 14 Days Ago

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Technical Support Specialist I/II
  • AgWest Farm Credit
  • Spokane, WA FULL_TIME
  • AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners a...
  • Just Posted

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SkillBridge Intern- Internal Policy/Technical Publications Analyst
  • Spokane County
  • WA 99260, WA INTERN
  • This is a developmental opportunity for active-duty military personnel who will be separating from the military in the next 3-6 months. The SkillBridge Internship Program is designed to provide on-the...
  • 29 Days Ago

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Local Contract LPN / LVN - Home Health - $39-41 per hour - Urgently Hiring
  • Healthcare Support
  • Liberty, WA FULL_TIME
  • Healthcare Support is seeking a LPN / LVN Home Health for a local contract job in Liberty Lake, Washington.Job Description & RequirementsSpecialty: Home HealthDiscipline: LPN / LVNStart Date: 02/26/20...
  • 17 Days Ago

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0 Technical Support Analyst jobs found in Spokane, WA area

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PROJECT EMPLOYEE - Business Systems Analyst II
  • City of Spokane, WA
  • Spokane, WA
  • Salary: $70,971.12 - $100,725.12 Annually Location : City of Spokane, WA Job Type: Project Position Job Number: 2024-000...
  • 4/25/2024 12:00:00 AM

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Technical Support Representative
  • Assetworks Inc
  • Post Falls, ID
  • Job Summary: At AssetWorks, the FA Support team provides support to our customers as well as providing support for envir...
  • 4/25/2024 12:00:00 AM

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Senior Scientist
  • Bausch + Lomb
  • Spokane, WA
  • Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of ...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • AssetWorks Inc
  • Post Falls, ID
  • Job Summary: At AssetWorks, the FA Support team provides support to our customers as well as providing support for envir...
  • 4/23/2024 12:00:00 AM

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Sr. Data Analyst- Informatics / Remote
  • Workoo Technologies
  • Spokane, WA
  • About the job Sr. Data Analyst- Informatics / Remote Data Solutions Strategy Design Enforce common development methodolo...
  • 4/22/2024 12:00:00 AM

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Application Analyst - Electronic Health Record (Athena/Epic)
  • Northwest Orthopaedic Specialists
  • Spokane, WA
  • GENERAL SUMMARY: This is not a remote position The Applications Analyst will provide support to staff, providers and pat...
  • 4/22/2024 12:00:00 AM

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GIS Technician
  • Energy Services West, LLC
  • Otis Orchards, WA
  • About Us: Energy Services West, a subsidiary of Quanta Services, Inc. (NYSE: PWR), provides front-end design services, c...
  • 4/22/2024 12:00:00 AM

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IT Technician
  • Dirne Health Center, Inc.
  • Coeur D Alene, ID
  • We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care tea...
  • 4/22/2024 12:00:00 AM

Spokane (/ˌspoʊˈkæn/ (listen) spoh-KAN) is a city in Spokane County in the state of Washington in the northwestern United States. It is located on the Spokane River west of the Rocky Mountain foothills in eastern Washington, 92 miles (148 km) south of the Canada–US border, 18 miles (30 km) from the Washington–Idaho border, and 228 miles (367 km) east of Seattle along Interstate 90. Known as the birthplace of Father's Day, Spokane's official nickname is the "Lilac City". A pink, double flower lilac variety known as 'Syringa Spokane' is named for the city. It is the seat of Spokane County and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$36,781 to $46,804
Spokane, Washington area prices
were up 2.9% from a year ago

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