Technical Support Analyst jobs in Worcester, MA

Position Summary: To support our company’s strategic initiatives and continued growth, we are currently seeking top talent to join our Marketing Department as a Pricebook Analyst. The Pricebook Analyst will be responsible for maintaining accurate item level details, including cost and retail prices while supporting Operations team members for pricing and product discrepancies as well as organizing and analyzing all data passed between Category Managers and the Pricebook group. The Pricebook Analyst role his highly cross functional with Marketing, Finance, IT, and Operations.

Responsibilities:

• Maintaining vendor, store, and item level data
• Analyzing, entering and adjusting codes and categorizations for products offered in the stores
• Retrieving and analyzing data from PDI or other internal reporting (Power BI, PDI Exception reporting)
• Arranging and presenting data in a user-friendly format to be leveraged by Marketing, Finance, and Operations departments in relation to Pricebook data
• Obtaining information on new products and/or vendors, including store authorization, cost, and retail data
• Obtaining information and maintaining any promotional activity
• Collecting and maintaining both Direct Store Deliveries (DSD) and Warehouse (WH) vendor information using available systems (ie: McLane, D365 and PDI)
• Maintaining pre-structured filing system
• Tracking of paperwork submitted and confirming paperwork completion
• Support Operations and Finance with any pricebook related matters with quick turnaround

Minimum Education: High School Diploma

Preferred Education: Bachelors of Science degree

Minimum Experience: 2-5 years of computer experience/Strong retail background, computer literacy, ability to analyze large volumes of complex data, computer navigation, standard computer programs (excel, word, PowerPoint), very strong communication skills

Preferred Experience: Strong retail background, computer literacy, ability to analyze large volumes of complex data, computer navigation, standard computer programs (excel, word, PowerPoint), very strong communication skills.

Soft Skills:

• Excel and Word skills

• Knowledge of PDI Enterprise a plus

• Experience in retail a plus

• Excellent organizational skills; strong communication skills