Technical Support Manager jobs in Battle Creek, MI

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Support Representative
  • Ascendion
  • Kalamazoo, MI FULL_TIME
  • Mainly local travel in Greater Cincinnati area on a daily basis. Overnight stays may be required on short notice in other parts of the Service area

    - Knowledge and expertise on HP-Indigo digital presses technology preferred- Minimum Vocational/Diploma / Associate Degree (technical field with 3 years field service experience)- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures- Provide mechanical and electrical support on-site- Electro Mechanical troubleshooting,- Customer facing communication, Internal communication- Deliver services to large enterprise, complex or corporate accounts- Use proactive monitoring procedures/tools to identify problem prevention opportunities

    - Experience with support of full range of HP commercial and industrial large mass volume digital printers products

    Knowledge/Skills:- Strong mechanical technical and communication kills and ability to improvise- Strong Customer relationship skills & ability to manage complex Customer problems.- Good teamwork with peers and HP personnel- Demonstrate consistent, acceptable performance- Schedule and participate in on-site account support meetings both internal and external

    - extensive travel for training (6 weeks in 1st year)

    Job Type: Full-time

    Pay: $20.83 - $24.30 per hour

    Expected hours: 40 per week

    Compensation package:

    • Hourly pay

    Experience level:

    • 1 year

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Kalamazoo, MI 49048: Relocate before starting work (Required)

    Work Location: In person

  • Just Posted

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Technical Customer Support Specialist
  • Ultimate
  • Portage, MI FULL_TIME
  • Job Description Ultimate Staffing is looking for a Technical Customer Support Specialist for our medical device client in Portage, MI.Contract Duration: 8 months (with opportunity to extend or convert...
  • 23 Days Ago

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Technical Support Assistant
  • Fetzer Institute
  • Kalamazoo, MI FULL_TIME
  • The Fetzer Institute is committed to Equal Employment Opportunity and diversity, equity, and inclusion. Qualified candidates from underrepresented populations are encouraged to apply. The Fetzer Insti...
  • 1 Month Ago

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Restaurant Manager
  • Restaurant General Manager
  • Battle Creek, MI FULL_TIME
  • Arby’s believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are commi...
  • Just Posted

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Technical Project Manager - 4353
  • Verista
  • Kalamazoo, MI CONTRACTOR
  • Verista’s 600 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation withi...
  • 16 Days Ago

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Technical Project Manager - 4353
  • 4353 - Verista
  • Kalamazoo, MI OTHER
  • Verista’s 600 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation withi...
  • 16 Days Ago

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0 Technical Support Manager jobs found in Battle Creek, MI area

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Facilities and Utilities Technology Leader
  • WK Kellogg Co
  • Battle Creek, MI
  • At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always ...
  • 4/22/2024 12:00:00 AM

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.NET Developer
  • Io Datasphere
  • Dimondale, MI
  • If you are interested in this position:Download the skills matrix using the button below and fill it out.Email us and at...
  • 4/22/2024 12:00:00 AM

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Help Desk Specialist
  • Comptech Computer Technologies
  • Battle Creek, MI
  • Job Description: CompTech is looking for a Help Desk Specialist to respond to customer inquiries by telephone, e-mail, o...
  • 4/22/2024 12:00:00 AM

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Covid System Administrator - US Department of Veteran Affairs
  • The Leading Niche
  • Battle Creek, MI
  • Position Title: COVID Systems AdministratorAs an onsiteSystems Administratoron our project, you will be supporting the D...
  • 4/22/2024 12:00:00 AM

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Motion System Technician (Event Contract - Travel Required)
  • STUDIO ONE MIDWEST INC
  • Battle Creek, MI
  • Job Description Job Description We are seeking a Motion System Technician (Event Contract - Travel Required) to join our...
  • 4/22/2024 12:00:00 AM

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Desktop Support
  • Diverse Lynx
  • Battle Creek, MI
  • Job Title: Desktop Support Location: Battle Creek, MI::Onsite Duration: (Contract) Essential Responsibilities: Minimum H...
  • 4/21/2024 12:00:00 AM

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Computer Support Technician
  • Creek Technologies
  • Battle Creek, MI
  • Summary We are seeking a Computer Operator to join our team supporting DLA Enterprise Service Delivery in Battle Creek. ...
  • 4/21/2024 12:00:00 AM

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Accountant
  • Russell Tobin
  • Battle Creek, MI
  • Job Description Job Description Job Tittle: Accountant Location: 4075 West Columbia Ave, Battle Creek, MI 49025, United ...
  • 4/20/2024 12:00:00 AM

Battle Creek is a city in the U.S. state of Michigan, in northwest Calhoun County, at the confluence of the Kalamazoo and Battle Creek rivers. It is the principal city of the Battle Creek, Michigan Metropolitan Statistical Area (MSA), which encompasses all of Calhoun County. As of the 2010 census, the city had a total population of 52,347, while the MSA's population was 136,146. According to the United States Census Bureau, the city has a total area of 43.73 square miles (113.26 km2), of which 42.61 square miles (110.36 km2) is land and 1.12 square miles (2.90 km2) is water, making Battle Cree...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$125,840 to $167,694
Battle Creek, Michigan area prices
were up 1.3% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019